Raymundo Farrugia Cubilla

** ** **** ** **** (** años) Soltero/a

Documento: cedula

Costa del Este, Panamá, Panamá, Panamá

507-***-****

(507-********

actpwl@r.postjobfree.com

Preferencias Salariales

Salario neto: u$s2000 por mes

Experiencia

Bidera Internet marketing consultant

operation manager

ene 1997 - ene 2012

Estados Unidos

Operations manager delivers repeated success in structuring high-performing call center management operation and staff, streamlining processes, and implementing supporting technology to reduce expenditures, boost productivity, and increase profits. Leverages extensive financial acumen to analyze, forecast and manage multimillion-dollar budgets, identify key performance indicators, and drive strategies to improve performance and maximize profits. Delivering more than 20 years of measurable accomplishments contributing to profitable call centers with well-trained and motivated support teams, driven to ensure customer satisfaction and loyalty through first-class call service and delivery

Estudios

Miami Dade Community College

International Business Markting Degree (Graduado)

ene 1995 - ene 1999

Estados Unidos

Area de estudio: Call Center

Universitario Promedio: 1.66667 (Escala 1 a 10)

Conocimientos adicionales

Inglés : Escrito Avanzado

Inglés : Oral Nativo

Lenguajes de programación ASP -Active Server Pages-: Seniority Semi Senior Lenguajes de programación HTML: Seniority Senior

Lenguajes de programación SQL: Seniority Senior

Lenguajes de programación Visual Studio .NET: Seniority Semi Senior Sistemas operativos Linux: Seniority Semi Senior

Sistemas operativos Solaris: Seniority Semi Senior Sistemas operativos Mac OS: Seniority Semi Senior

Sistemas operativos Windows Server: Seniority Semi Senior Redes, conectividad e Internet Hubs & Switches: Seniority Senior Redes, conectividad e Internet TCP/IP: Seniority Senior Redes, conectividad e Internet Ethernet: Seniority Semi Senior Redes, conectividad e Internet FirewallCisco PIX: Seniority Semi Senior Redes, conectividad e Internet LAN: Seniority Semi Senior Redes, conectividad e Internet Web Server: Seniority Semi Senior Redes, conectividad e Internet Internet Information Services: Seniority Senior Redes, conectividad e Internet Telefonía IP: Seniority Senior Bases de Datos DB2 UDB -OS/2 WinNT RS/6000-: Seniority Semi Senior Bases de Datos MS Access: Seniority Senior

Bases de Datos MS SQL Server: Seniority Senior

Bases de Datos Oracle: Seniority Senior

Hardware Mac: Seniority Semi Senior

Hardware Reparación PC y compatibles: Seniority Semi Senior Hardware AS/400: Seniority Semi Senior

Hardware IBM Mainframe: Seniority Semi Senior

Hardware PC Intel: Seniority Semi Senior

Hardware RS/6000: Seniority Semi Senior

Hardware Unisys: Seniority Semi Senior

Aplicaciones Laborales Autocad: Seniority Semi Senior Aplicaciones Laborales Director: Seniority Semi Senior Aplicaciones Laborales Front Page: Seniority Semi Senior Aplicaciones Laborales Graficos: Seniority Semi Senior Aplicaciones Laborales MS Exchange: Seniority Senior Aplicaciones Laborales MS Office: Seniority Senior Aplicaciones Laborales MS Project: Seniority Semi Senior Aplicaciones Laborales People Soft: Seniority Semi Senior Aplicaciones Móviles Android: Seniority Semi Senior SAP Sap -Basis-: Seniority Senior

Operation Engineer

OPERATIONS MANAGER Optimizing operations and total quality performance through proven expertise in effective process implementation, hands-on leadership, and profit-driven budget management. Change Management Cost Control Service Quality Improvement Business Process Engineering Advanced Technology

Presentación / Bio

" To seek the position of a manager which will provide me challenging managerial targets and tremendous growth perspectives and thereby advancing my managerial career thank you Best Regards, Raymundo Farrugia "