**** ***** ****, ***********, ** L*W*K*
********@*****.*** 647-***-****
OBJECTIVE
To secure a position with a well-established leading business organization that will enable me to use my experience, skills and educational background to contribute a value added work to their products.
PROFILE
Excellent problem solving, analysis, troubleshooting and debugging skills.
Strong communication, time management and multi-tasking skills.
Intelligent, enthusiastic, hard worker, flexible and versatile with willingness and ability to pick up new skills quickly, e.g. Appian (BPM Solution Software).
Experienced in direct interaction with end-users/customers.
TECHNICAL SKILLS
Language
PL/SQL, Java, Unix/Linux (Bash Scripts).
Database
Oracle, SQL Server 08/12, MySQL, Database Warehousing.
EDUCATION & CERRTIFICATION
Database Application Developer – Postgrad Certificate Jan 2013 - Sep 2013
Seneca College of Applied Arts and Technology, Toronto, ON
Programming course (ASP.net, VB.net OOP, ADO.NET, SQL Server) Aug 2010
EVANTECK, Amman Jordan
PMP crash course (20 hours) Oct 2009
Esence, Amman,Jordan
Bachelor of Science, Computer Science Sep 2000 - Jun 2004
Yarmouk University, Irbid, Jordan .
EXPERINCE
System Analyst Mar 2014 – Present
Alberta Blue Cross, Edmonton,AB
• Programming complex functions, stored procedures and generating DDL/DML scripts in SQL.
• Creating and managing tables, views and ensuring data integrity.
• Writing adhoc queries for instant reporting with the help of T-SQL.
• Performance tuning on queries and databases.
• Writing bash scripting to provide scripts and schedules automation.
• Communicate with Business and business users to understand their requirements and come up with the fastest and reliable solutions.
• Responsible of maintain EmPower system that control users’ access and privileges.
Software Developer Sep 2013 – Dec 2013
Municipal Property Assessment Corporation, Pickering,ON
Defines system objectives by analyzing user requirements; envisioning system features and functionality.
Develop / troubleshoot a secure tools and scripts available on Unix/Linux systems, using BASH scripts and command lines.
Design and develop high-volume, low-latency applications for products’ systems, delivering high-availability and performance.
Create, maintain, Test and fix XML data files, and validate it against a proper schema.
Follows Agile Software development life-cycle methodologies, creates design documents, and develops business logic, utilizing OOP and DB connection methods in code using JAXB, Hibernating, STAX/SAX readers, and much more technologies.
Utilize various languages including Java, Shell-scripts and XQuery in program development
Well versed with the application clients and servers of choice (Toad for Oracle, SoapUI, JBoss, Tomcat, Altova XMLSpy
Resolves technical issues through debugging, research and investigation, as well as perform unit testing of codes.
Communicate with Business Analysts and other developer, and flexibly cooperate to get the work done fast.
Products signed-off: District Social Services Area Boards.
Tax File Summaries’ Totals.
BPM Consultant Aug 2009 – May 2010
Esense, Amman, Jordan
Prepared AS-IS business process and workflows, presenting the best practice and TO-BE processes for management to begin executing the project.
Defined pain areas, system & process GAPs, concerns, looking for possible improvements. Designing business processes using the Appian process model
Documented all analysis and amended after reviewing them with SPOCs.
Monitored and maintained both testing and production environment servers.
Provided estimates on work effort required to complete new process design requirements within a project planning stage.
Coordinated with the project managers and developers during the project.
Worked on identifying data cleansing due to the business requirements.
Provided support in the development of Testing Strategies, and ensuring that the new or enhanced systems comply with the business requirements and functional definition.
Business Process Consultant Apr 2008 – Feb 2009
Sawabeh Information Services Company (SISCOM), Jeddah, Saudi Arabia
Prepared project plan to improve the core business processes in Bank Al-Jazira.
Enhanced and automated Central Processing Department processes and services.
Involved in Business Process Improvement and testing of new systems.
Studied and analyzed accounts administration’s processes and proposed a paperless automation system to handle part of the business cycle.
E-channels Officer Arp 2007 – Apr 2008
The Housing Bank for Trade and Finance, Amman, Jordan
Administrated online banking and SMS systems, communicated with bank customer and solve their issues.
Analyzed online bank service and discuss possibilities of improvements with unit head.
Communicated with IT department to deploy new services or change existing ones.
Programmer Analyst Nov 2005 – Mar 2007
The Housing Bank for Trade and Finance, Amman, Jordan
Developed and implemented system changes and new projects on services backend
Prepared use-case tests for online-banking service, review tested data and ensured that it covers both normal and exceptional cases.
Reviewed the testing results and ensured that testing has been done successfully.
Validated banks branches automated System using Rational Robot/Crystal Report
Systems Analyst & Administrator Nov 2004 – Sep 2005
Arab Academy for Business and Finance Science, Jordan.
Administrated and maintained the system as well as participate in develops it.
Populated student and conferences participants’ information into database.
Generated and prepared reports and analysis for the upper management.
ACHIEVEMENTS
Delivered loan system for Al-Jazira Bank in Esense, move to production before delivery time by 2 days, and get acknowledged by Business Department Director and my Project Manager.
Recommended a professional BPM analysis results for Al-Jazira Bank within 2 months.
Validating E-Banking Services and operations in the housing bank, within a week
REFERENCES
Available upon Request