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Manager Office

Houston, TX
February 26, 2016

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Lanette M. Norris

P. O. Box ******

Houston, Texas 77284

Cell Phone: 281/ 773-4214

Alternate Phone: 281/ 460-9578


**-*-** ** ****** Staffing

*-**-** *** - ****** Trim

11-18-10 to Remedy Staffing

2-11-12 Basic Mechanical Assembly (Specialized Batteries)

5-1-10 to Icicle Seafoods

7-15-10 Fish Processing (Seasonal)

4-23-08 to Tex-Thread

7-28-09 Assembly and Packing

3-29-07 to Burnett Staffing (R. R. Donnelly)

8-22-07 Production and Assembly – Night Shift

1-30-06 to Republic Beverage Company

3-10-06 Wine Selector

2-1-05 to Wal-Mart

1-23-06 Cashier

7-9-03 to Smart Discovery

7-30-03 Temporary assignment: Remedy Staffing

Duties: Objective legal coding (Windows)

Typing and data entry – 55 wpm

9-29-03 to Sam Houston Race Park

9-29-04 Cash Office Supervisor

10-9-01 to American Caging

12-02 Donations Processor


Open 4-5 trays of mail daily, each tray containing at least 750 pieces.

Separate checks and documents from each piece of mail.

Compare check and documents to ensure amounts balance.

Run calculator tape on all stacks to ensure balance.

Type all deposit slips for check bundles.

Fill out Daily Report for all deposits.

Record Daily Report information onto the Weekly Report.

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Resume: Lanette M. Norris

2-11-00 to Republic Parking Systems

4-30-01 Facility Manager


Posting of cash and monthly revenue into Excel.

Print out all reports for the main office.

Deliver paychecks to all locations.

Handled the payroll for seven (7) employees.

Responsible for keys to all locations and all lock boxes.

Responsible for emptying five (5) coin boxes daily.

Counted, rolled and bundled all coins and bills and made deposit slip.

Separate bills and coins for each location into separate bank lock bags.

Take bank bags to the night depository each day.

Print the monthly invoices, address and stuff the envelopes for mailing.

Responsible for ordering and delivery of office supplies and tickets “in bulk” to three (3) locations for parking ticket machines.

Responsibility for salary reviews for four (4) cashiers.

Responsible for staging of all “special event” parking.

Answering the telephone and returning telephone calls.

Took care of gate and ticket machine repairs.

Duties included the orderly parking of both “daily” and “monthly” parking customers.

Ordered uniforms and jackets for the employees.

Responsible for hiring and termination of employees

6-25-90 to AMPCO System Parking,Inc.

1-21-99 Facility Manager


Opening and closing the facility daily.

Daily operation of 14 floor parking garage.

Dispensing cash bags daily to ten lot attendants.

Retrieving the cash bags at the end of each shift, and locking them securely in

the safe.

Posting all daily and monthly revenue for the garage into the computer.

Entered new accounts into the system.

Posting all city log pay boxes revenue into the system.

Performed collection calls for past due accounts on 14 locations.

Generated monthly parking tags new monthly invoicing, revenue reports and master listings for every lot.

Answered telephone and responded to faxes.

Handled all parking problems and complaints with regard to the garage.

Assisted the main office with “End-of-Month” balancing and ageing reports.

Posted payments for other cities in the region.

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Resume: Lanette M. Norris

Jet Park (AMPCO Satellite Location at Hobby Airport)

Driver Scheduling: Scheduling of holidays.

Entering monthly payments and card access information into the computer.

Responsible for making change for the cashiers.

Obtaining change from the bank for the next shift of cashiers.

Supervision of two (2) cashiers and up to eight (8) shuttle drivers daily.

Drive shuttle buses and take care of cashier duty during the driver’s breaks.

Accepted and issued receipts for all monthly payments.

Responsible for turning customer’s access card on and off in the computer according to the balance paid on the account.

Secure cash drops from cashiers in the safe.

Re-fuel shuttle buses before and during shift as necessary.

Responsible for having a courtesy truck on hand to help customers with dead batteries and putting air in their tires when needed.

Responsible for keeping the large propane tank on the lot filled.


Scarborough High School (1975-1979)

Concorde College of Medical Careers – 1990 GPS: 4.0

Area of Study: Phlebotomy, EKG, Vitals, Lab, Medical Assisting


oPerfect Attendance

oDean’s List

oHonor Society Nominee


Direct supervision of Cash Office personnel and responsible for the implementation of all company procedures.

Directed day-to-day activities at two (2) locations within AMPCO and several locations with Republic Parking.

Supervised and trained staff.

Proven ability to relate to staff and co-workers at all levels, to work independently, and to solve problems.

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