IT Manager

Steven Jaffe

TECHNICAL SKILLS

IT Management

IT Operations

Project Mangement

Strategic Planning

Process Improvement

Disaster Recovery

Virtualization

Troubleshooting

PROFESSIONAL EXPERIENCE

Beta Offshore; Long Beach, CA 2010 - 2015

Director of IT

Products used – Windows Server 2012R2, VMware 5.5, Exchange 2010, MS SQL Server 2012R2, Websense, GFI MailEssentials, MaaS360, MS Security Essentials, Dell AppAssure

Communicate the status of the operating environment with management and/or support personnel.

Accomplish and direct financial evaluations of projects, products, and services.

Devised a backup implementation to provide disaster recovery for mission critical applications including email.

Design, implement and manage an enterprise systems management 7 day/24 hour computing operation with an efficient personnel staffing profile.

Develop, and implement short range and long-range project plans.

Knowledge of Data Center Management (Capacity & Utilities).

Pacific Energy; Long Beach, CA 2008 - 2010 Systems Administrator

Products used – Windows Server 2008R2, VMware 5.0, Exchange 2007, MS SQL Server 2008R2, Websense, Symantec Antivirus, Backup Exec, Windows 7

Strategic design installation and support of systems relating to IT and phone service.

Maintain WAN/LAN connectivity between 7 environments including 3 offshore oil platforms.

Monitor and support pipeline leak detection system.

Helpdesk support for 150 users including contractors and consultants.

Analyze complex enduser business needs and devise effective cost efficient solutions.

Lasco Bathware; Anaheim, CA 2005 - 2007

Systems Administrator

Cut costs by consolidating servers and trimming unnecessary licenses.

Streamlined the desktop deployment process by utilizing preinstalled software images over a network.

Participate in the development, justification and management of a multi-million dollar operating and capital budget.

Generated or adapted equipment and technology to serve user needs.

JAL Avionet; El Segundo, CA 1994 - 2004

Systems Engineer

Determined how a disaster recovery system should work and how changes in conditions, operations, and the environment will affect outcomes.

Created DR runbook..

Conducted tests and inspections of products, services, or processes to evaluate quality and performance.

Logically analyzed and identified the strengths and weaknesses of different solutions.

EDUCATION & TRAINING

Central Connecticut State University; New Britain, CT

Bachelor of Science

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