Customer Service Medical

Teresa Dixon

**** ***** ***** **

Atlanta, Ga ***16

Home Phone 404-***-****

Objective:

To represent an institution that will utilize and develop my diversified experience in

quality resource and customer service.

Qualifications:

All my previous jobs have involved public contact. As a result I was able to act as a liaison

between different personality types. I became accustomed to being in positions of responsibility

therefore keeping my self-motivated and willing to set goals and work to achieve those goals. With my

experience I have learned that efficiency, planning, and accountability are important.

Education:

Sept. 1969-May 1973 Luther Judson Price High School, Atlanta Ga

Employment:

Paramount Staffing (Jan 2011- Oct 2011)

Prepared patient records to scan into EMR program

Pull charts for patient appointments

Copy and mail patient records

File and maintain patient records

Laureate Medical (July 2000- May 2010)

Various Front office Positions

January 2006-March 2010 Scheduler – Scheduled and confirming appointments for patients and scheduled Echo, Corroded Doppler, and Stress tests.

February 2003- January 2006 Receptionist – Checked patients in and out the office and various other duties

June 2000-Febuary 2003 Medical Records Clerk – Contributed to chart retrieval and distribution through out the Office.

Kaiser Permanente (June 1993- March 2000)

Medical Records Technician

Process patient release of information requests and performs a variety of other tasks for a very high volume medical records department. Also, contributed to chart retrieval and distribution, data entry. Recognized for dependability flexibility and attention to detail.

Effective use of Microsoft office, cadence, and an application used to retrieve medical record information including dialed schedules and ordering patient information.

Successfully completed a course in Medical Records, Team Building and Customer Service, initiator, fast learner and very dependable.

Georgia Baptist Hospital (April 1973- May 1982)

Radiology Clerk

Scheduled radiology appointments, including various procedures. Instructed patients and preparations for appropriate procedures.

I was also responsible for assisting radiology technicians with troubleshooting, creating new x-ray jackets for patients.

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