Nitin Kapoor
**** - **** ****** ******** ***********, ON, L5A 4B8
Contact No. +1-647-***-****
Email ID - ******.******@*****.***
Summary
I bring over 15 years of experience in Client Servicing, Branding and Team Management for Sales Marketing in Electronic and Print media (Social media, new releases and internal and external website) within the IT, Telecoms and Financial Consulting industries and I have established a competent network of Technical Professionals with the experience to deliver on necessary projects.
I have a clear understanding and expertise in handling the project in terms of conceptualization, designing, planning and the final launch of applications for different media and management of online and offline branding campaigns
Creativity and intermediate design knowledge to all deliverables and drive new initiatives for document support collaterals.
I have also adept at ascertaining client requirements & delivering the right solutions, thereby enhancing client satisfaction levels.
Experience for design and conceptualization of space designing for corporate events and advertisements for marketing materials such as email newsletters, Brochures, Flyers, Newsletters, PowerPoint presentations, Proposals, Invitations
Designing the layout of corporate collateral including, Brochures, Whitepapers, Case Studies and Flash and PowerPoint Presentations.
Apart from service deliver excellence, I focused on coaching and mentoring my team members on business and creative acumen and customer handling skills.
I was also involved in driving Green belt project around base lining and bench marking of creative outputs.
Accomplishments
Launched aggressive growth plans that helped increase customer base from 0 to 100+ customers with in 2year and formed a team of design professionals from 0 to 50+ designers to support these customers round the clock with 3 locations.
Experience
Since Jan’16 – Freelance Contractual – Palindrome Design
Working as a Marketing and Graphic Design contractor at Palindrome Design for print and document support.
June’08 – June 15 – Associate Manager - Ernst & Young
As Associate Manager, I was managing three service delivery teams of 53 design professionals based out of 3 different locations and catering EY firms globally.
Provide creative ideation and support to the team and was playing a role of an Art Director.
Managing customer satisfaction by monitoring the outputs on regular basis.
Monitor and managing team requirements and their growth plans.
As an L&D leader, I was looking at the development of 433 creative resources with their technical or non-technical aspects as part of their career development, and maintaining quarterly dashboards.
Managing service delivery, new customer relationship and driving towards operations management which includes billing responsibilities by regular touch points with finance and customers.
Multi-task and project managed jobs with tight deadlines in fast paced environment
Contribute and collaborate with copywriter and designers on conception of campaigns
Dec’03 – June’08 – Sr. Executive Designer – ARICENT (Formerly Flextronics Software Systems (Formerly Hughes Software Systems))
As Sr. Executive designer, I was responsible for design and conceptualization of space designing for corporate events. Provided support to business development teams for their meetings with external customers on growth of the business.
June ’03 – Nov’03 – Web Designer - Protonlinks
Worked for six months as Web designer and I was responsible for designing Websites, Flash Presentations, and Corporate Presentations in Director. I was also responsible for designing of Brochures and creating and conceptualization of new logos and supported for maintenance of websites.
Nov’01 – April’03 – Web Designer - SAT (Software Applications Technologies)
Worked for one and a half years as Web designer and I was responsible for designing Websites, Flash Presentations, and Corporate Presentations in PowerPoint. I was also responsible for designing of Brochures and creating and conceptualization of new logos and supported for maintenance of websites.
Sep’99 – Oct’01 – Web Designer - Business Point
Worked for two years as Web Designer and I was responsible for designing Websites and Flash & Power point Presentations.
Technical Skills
Software’s
Adobe Creative Suite 6, Outlook, Lotus Notes, MS Office-2000, (Excel, Word, Power Point)
Professional qualification
Completed 12-month Diploma Course in Web Designing and Programming from Websity, New Delhi.
Completed 12-month Diploma Course in Fine Arts from Delhi College of Arts.
Education qualification
2016 - Pursuing part-time MBA in Digital Marketing, Sheridan College, Toronto.
2006 - PGDBA in Operations, Symbiosis, Pune.
2002 - B. Com (Pass), I.G.N.O.U, New Delhi
1997 - Class XII, CBSE, New Delhi
Awards and Honours
Awarded “Extra miler – Captain Award” and “Extra miler – Rockers Award” at Ernst & Young in 2015.
Awarded “Extra miler – Team Award” at Ernst & Young in 2014.
Awarded “EY’s Value Award” and “Extra miler – Rockers Award” at Ernst & Young in 2013.
Awarded “Extra miler – Team Award” at Ernst & Young in 2012.
Awarded “Extra miler – Rockers Award” at Ernst & Young in 2011.
Awarded “SuperStar” performer at Ernst & Young in 2010.
Awarded “Delivering Superlative Designs on Time Every Time” at Aricent.
Yours sincerely,
NITIN KAPOOR