Customer Service Sales

Isaias Marzuca

**** ****** **

Houston TX. ****2

Cell Phone: 832-***-****

E-mail:******.*******@*****.***

Objective

To obtain a position where I will be able to develop my skills and techniques and continue to improve myself.

Qualification

•Demonstrate and provide exceptional customer service

•Display outstanding problem solving and listening skills

•Speak and write fluent English and Spanish

•Knowledge of Microsoft Word, Excel, Publisher, Power Point

Work History

December 2014-October 2015 Lead Teller -J.P Morgan Chase

Job Responsibilities-Opening branch setting up station running night drops. Making deposits and withdrawals while providing exceptional customer service. Identifying sales opportunities and referrals to help customers met financial goals. Closing vault and branch at the end of the day.

January 2014-October 2014 Personal Banker II-First Convenience Bank

Job Responsibilities-Friendly customer service, cross-selling, providing knowledge of checking and saving accounts. Opening new accounts setting up online-services, activating debit/credit master card, western union services. Batching cash-out and balancing drawer at the end of my shift. Running money order reports, utility reports and master card gift card reports.

March 2012-August 2013,Sales Associate-Express

Job Responsibilities-Greeting customers discussing the quality of the merchandise and types of services such as online orders, shipping and warranty. Advising customers on store products preparing the merchandise to provide a quick efficient check out. Counting sell transactions and counting money in assigned registers.

Education

Houston Community College

High School Diploma

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