Customer Service Sales Associate

Jonathan Mills

Credit Analyst - McJunkin Red Man Corporation

Charleston, WV

**********@*****.*** - 304-***-****

To obtain a position that will enable me to utilize my strong organizational skills, educational background, and ability to work well with people. To continue to grow in leadership and knowledge, interact and share with colleagues, and develop world class solutions to real world challenges. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Credit Analyst

McJunkin Red Man Corporation - Charleston, WV - July 2014 to Present

• Analyze customer financial condition and authorize customer credit lines

• Minimize bad debt risk, maximize accounts receivable collections

• Assist with order management

• Reconcile customer statements/billings

• Communicate credit department and company payment policies Community Center Staff

City of Charleston Parks and Recreation - Charleston, WV - August 2013 to July 2014

• Collaborated with peers to implement and ensure safety of Community Center Facilities

• Coordinated activities and supervised care of students in after school program

• Responsible for facility logistics related to community events

• Interact with socioeconomically diverse clientele Sales Associate

TeleTech - Morgantown, WV - February 2013 to May 2013

• Provided Customer Service for a Leading National Bank

• Responsible for all business transactions for Checking and Savings Department

• Resolved discrepancies in accounting records

• Applied empathy with annoyed callers while promoting banking relationships

• Contacted customers to obtain or relay account information Lifeguard/Swim Instructor

City of Charleston Parks and Recreation - Charleston, WV - 2009 to 2013

• Responsible for ensuring the safety of facility patrons by preventing accidents

• Responsible for inspection of facility, maintenance of the pool, including cleaning and chemicals

• Responsible for leadership, public relation and decision-making skills

• Taught swim lessons and was in charge of my own group of students

• Enforce all aquatic facility policies, rules, and regulations Holiday Seasonal Employee

American Eagle Outfitters - Charleston, WV - 2006 to 2012 Salesperson

• Greeted customers and ascertained what each customers wants or needs

• Recommended, selected, and helped locate or obtain merchandise based on customer needs

• Answered questions regarding the store and its merchandise

• Provided customer service regarding fit and details of merchandise EDUCATION

Bachelor of Arts in History

West Virginia University - Morgantown, WV

August 2008 to May 2013

SKILLS

Microsoft Office (10+ years)

CERTIFICATIONS

AHA Heartsaver First Aid CPR AED

March 2017

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