SIDDHARTH JOSHI

Contact: +91-922**-***** ~ E-Mail: actpbo@r.postjobfree.com

House no – 118, Diwali Baug Society, Adajan Patiya, Rander Road, Surat – 395 009, Gujarat, India

JOB OBJECTIVE

Seeking Challenging level assignments in Maintenance & Operations, Installation and Troubleshooting with an organization of repute preferably in IT sector

PROFILE SUMMARY

A dynamic individual with 6 years of experience in System/Network Administration, Installation, Configuration & Troubleshooting and Technical Support in IT sector chemical Plant, Automobile manufacturing, Telecom, Finance & Broking

Previously associated with IMSI India Pvt, Delhi as Sr. Desktop Support Engineer. Under Working IBM – Fluor Daniel India Pvt. (Gurgaon – Haryana).

Hands-on experience in providing Technical Solution for Windows-Operating Systems, Ms Office and various other Applications like a Windows 7, Outlook, SQL, Remedy, SAP, Louts Note, and Oracle.

Proficient in IT Infrastructure, Vendor Management, Hardware & Network problems solving, IT Asset Inventory management.

Abilities to work in different environment, situation and industry

CORE COMPETENCIES

Operations & Maintenance Installation Technical Support

System Administration Configuration & Troubleshooting IT Inventory Management

ORGANISATIONAL EXPERIENCE

Jul ’13 – Nov’15 IMSI India Pvt., Delhi as Sr. Desktop Support Engineer

Responsibilities:

Worked in a Project of IBM – Fluor Daniel India Pvt., (Gurgaon – Haryana)

Maintain IT Infrastructure Setup in Fluor Daniel projects of BASF site - Dahej – Gujarat

Actively handled the:

oInstallation & Troubleshooting of Windows OS, Various Application like Louts Note and other Application for PC & Laptop.

oSupport given to Pc Hardware, Antivirus, Windows Os Patches, Laser Printer & Projector.

oWork in Domain environment. User Profile, User ID, password issue solved.

oInstallation & Problem Solving for LAN, WAN, VPN & Wi-Fi.

oActively worked with vendor support contact & solved technical problem with Desktop Computing Equipment and Software

Feb’12-Feb’13 PCS Technology Ltd., Mumbai as Desktop Support Engineer

Responsibilities:

Worked in a Project of IBM - Tata Motors Ltd., Sanand

Given End User Support both physically & remotely to Tata Motors User

Actively handled the:

oInstallation & Troubleshooting of Windows OS, Ms Outlook, Application for PC & Laptop.

oSupport given to Antivirus, Windows Os Patches, Laser Printer, Voice IP phone.

oWork in Domain environment. User Profile, User ID, password issue solved.

oInstallation & Troubleshooting for Network Cable and device (LAN, WAN).

oIT infrastructure installation and manage by IMAC Report, IT assets inventory process

oCall incident management maintenance by BMC remedy.

Apr’11-Dec’11 Crystal Solutions Pvt. Ltd., Mumbai as Helpdesk Engineer

Responsibilities:

Worked in a project of TCS - Tata Tele Services Ltd., Ahmedabad

Responsible for user Desktop Maintenance & Laptop Configuration

Handled Computer Asset Management Inventory & Windows OS Patch, Ms Outlook problem

Effectively resolved issues related to Application, Network and System.

Jul’07-Feb’11 Angel Broking Ltd., Mumbai

Jul’07-Jan’10 IT Executive, Angel Broking ltd., Ahmedabad

Aug’10-Feb’11 Sr. IT Engineer, Angel Broking ltd., Vadodara

As Sr. IT Engineer, Angel Broking., Baroda Vadodara

Responsibilities:

Handled the Maintenance, Installation & Troubleshooting for:

oOdin Application & Database Server

oRouter, Switches, Hubs, ADSL/ISDN Modems and other Network Devices

oConfiguration of Cyberoam Firewall, Linksys RV016 & RV042 and Modem

Responsible for Infrastructure Development & Configuration of Thin Client Server, FTP Server and Linux Jana Proxy Server

As IT Executive, Angel Broking., Ahmedabad

Responsibilities:

Authoritative for Installation & Troubleshooting of Windows OS & Server

Handled maintenance of MS SQL 2000 and 2005 Database Server daily activity

Maintaining Data Centre Network, Brach Network connectivity.

Supported Customer on Odin Application Remotely

Performed problem solving for Desktop, Laptop and Server.

CERTIFICATIONS

Completed certification course in:

oMicrosoft Certified Professional (MCP) – year 2006

oMicrosoft Certified System Engineer (MCSE) - year 2006

oCisco Certified Network Associate (CCNA) - year 2006

EDUCATION

2005 year

B.C.A.

Atmiya College & Institute

Punjab Technical University

66 %

2002 year

H.S.C (12th)

Mithapur High School

Gujarat Board of Education, Mithapur

65 %

2000 year

S.S.C (10th)

Mithapur High School

Gujarat Board of Education, Mithapur

65 %

Additional Qualification:

2007 Hardware Engineer (A+) from IANT Ahmedabad

2006 Network Engineer (N+), Windows Administration (MCSE), CCNA and Red Hat Linux Administration (RHCE) from IIHT, Bangalore

PERSONAL DETAILS

Date of Birth: 8th October, 1984

Present Address: House no – 118, Diwali Baug Society, Adajan Patiya,

Rander Road, Surat – 395 009, Gujarat, India

Permanent Address: New Housing Complex, Room No.-72, Tata Township, Mithapur–361345, District-Jamnagar, Gujarat

Languages Known: English, Hindi and Gujarati

Contact this candidate