Manager Management

John Overholtz

Mobile Phone: 717-***-****

E-mail: **********@*****.***

OBJECTIVE

A career that combines my legal and technological education and experience WORK EXPERIENCE

Business Systems Manager

April 2014 - present

Thomson Reuters Court Management Solutions, Media, PA Computer/IT Services

• Manager of a team of Business Analysts

• Primarily focused on the Planning, Design, Testing phases of the Software Development Life Cycle.

(SDLC)

• Drafted Functional Specifications, Business Requirements analysis, flowcharts and process maps for the development of a Web-Based JavaScript application for a statewide General Jurisdiction and Limited Jurisdiction case management systems. (Compatible with Internet Explorer 8.0, Firefox 5.0, and Chrome).

• Presented Product demonstrations for large jurisdictions in the State of California.

• Participated in bi-weekly Agile Sprints, grooming and prioritizing issues.

• Attended and documented bi-weekly JAD and UAT sessions with all major stakeholders.

• Participated in daily SCRUM sessions.

• Documented user requirements, entered User Stories and manages deliverables using JIRA.

• Created new and redesigned existing UI screens utilizing Dreamweaver, Visio and Microsoft Visual Basic for Applications, concentrating on User Experience (UX) elements for maximum usability and user acceptance.

• Populated all reference values using Microsoft SQL Server. Sr. Business Systems Analyst

October 2010 – April 2014

LT CourtTech Media, PA

Computer/IT Services

• Business Analyst and subject matter expert for Statewide District Court Case Management Implemen- tation for a court system in the Mid-West of the United States.

• Primarily focused on the Planning, Design, Testing phases of the Software Development Life Cycle.

(SDLC)

• Drafted Functional Specifications, Business Requirements analysis, flowcharts and process maps for the development of a Web-Based JavaScript application for a statewide General Jurisdiction case man- agement system. (Compatible with Internet Explorer 8.0 and Firefox 5.0).

• Drafted high-level case management system requirements for a major Limited Jurisdiction court sys- tem on the East Coast of the United States.

• Attended and documented bi-weekly JAD and UAT sessions with all major stakeholders.

• Participated in daily SCRUM sessions.

• Populated all reference values using Microsoft SQL Server. IT Manager

October 2009 - October 2010

AOPC - Supreme Court of Pennsylvania Mechanicsburg, PA Government and Military

• Managed a team of analysts and database technicians supporting the roll-out of a distributed Windows- based VB.Net statewide case management system.

• Primarily focused on the Testing, Implementation and Maintenance phases of the SDLC.

• Liaised with technical leads and programmers and with business stakeholders across multiple jurisdic- tions across the state of Pennsylvania.

• Troubleshot issues for users who had begun use of the application.

• Gathered requirements for users to be implemented on the system.

• Performed database diagnostics using advanced SQL skills. Information Technology Application Programmer II

June 2007 - October 2009

City of Phoenix Municipal Court Phoenix, AZ

Government and Military

• Senior Second Lead Analyst on a JAVA application development project.

• Strong technical and business knowledge has translated into steadily increasing responsibility from date of hire to final day of employment.

• Attended and documented JAD and UAT sessions with all major stakeholders.

• Participated in daily SCRUM sessions.

• Designed web pages in Dreamweaver for conversion from JAM.

• Highly proficient in SQL and advanced relational database optimization concepts.

• Excellent knowledge transfer skills with current role providing opportunity to collaborate and share knowledge with over 250 staff.

Data Standard Lead Analyst

April 2006 - June 2007

Supreme Court of Arizona Phoenix, AZ

Government and Military

• Analyzed all new data to be incorporated in new development of Limited and General Jurisdiction case management systems.

• Liaised with technical leads and programmers and with business stakeholders across multiple jurisdic- tions across the state of Arizona.

• Monitored the performance of the standards as approved by the Arizona Supreme Court.

• Prepared recommendations for the addition, modification or removal of policies governing data stan- dards.

• Staffed three (3) statewide committees dealing with General and Limited Jurisdiction data standardiza- tion.

Sr. Systems Analyst

September 2004 - March 2006

AOPC - Supreme Court of Pennsylvania Mechanicsburg, PA Government and Military

• Senior Analyst managing database and reports of two statewide applications: CPCMS (Common Pleas Case Management System) and the PACMS (Pennsylvania Appellate Court Management System) in 5 environments.

• Drafted Functional Specifications, Business Requirements analysis, flowcharts and process maps for the development of a Visual Basic 6.0 application for a statewide case management system.

• Strong technical and business knowledge has translated into steadily increasing responsibility from date of hire to current day

• Designed a network linked database to Microsoft SQL Server 2000.

• Highly proficient in SQL and advanced relational database optimization concepts.

• Excellent knowledge transfer skills with current role providing opportunity to collaborate and share knowledge with 250 staff over 55 knowledge transfer sessions Systems Analyst III

July 1999 - September 2004

AOPC Supreme Court of Pennsylvania Mechanicsburg, PA

• Designed a networked Access linked database to Microsoft SQL Server 2000.

• Acted as liaison between the development team and business stakeholders.

• Attended JAD and UAT sessions with all major stakeholders.

• Collected and analyzed user requirements and implemented them to their satisfaction.

• Self-taught SQL and Relational Database Concepts.

• Designed complicated forms and reports in Crystal Reports 7.0 through 9.0.

• Began work as a trainer and moved into the development division. Account Manager

July 1998 - July 1999

WestGroup Eagen, MN

• Increased regional sales from $1.2 million to $3 million.

• Managed 250+ accounts through the state of Pennsylvania.

• Trained legal staffs (from administrative staff to judges on Thompson Reuter’s WestLaw). EDUCATION

Doctorate, May 1996

Widener School of Law Harrisburg, PA

Juris Doctorate. Named to Dean’s List my final year. Passed the Pennsylvania Bar on first attempt. Bachelor's Degree, May 1993

Marywood College Scranton, PA

B.S Business Administration - Computer Information Systems. Three perfect 4.0 semesters, Dean’s List 7 of 8 semesters. Scholarship recipient (I.H.M scholarship) Magna Cum Laude, 3.76 out of 4.00. SKILLS

Microsoft SQL Server

2000

Expert

VBA Expert

Crystal Reports Expert

Microsoft Word Expert

Microsoft Access Expert

Microsoft Excel Expert

Windows 2000, XP, ME Expert

Microsoft Powerpoint Expert

Dreamweaver

Intermediat

e

Unix

Intermediat

e

Remedy Expert

Embarcadero - DBArtisan

Intermediat

e

LANGUAGES

Frenc

h

Beginn

er

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