Customer Service Sales

TABITHA DUTTON

**** ********* **. ***. *, Springdale, Ar 72762 (C) 479-***-**** *******.******@****.***

Professional Summary

鑀 Motivated student pursuing Business Administration degree with an emphasis on Human Resource Management seeking an entry level position. Friendly, outgoing and energetic team player with hard-working and driven nature. Also, proficient at building positive

relationships with new and existing customers by offering superior customer service. Someone who thrives in a team-oriented

environment, working creatively and effectively to reach company goals. Eager to

join a dynamic team that rewards initiative and high quality service.

Skills

Customer service-oriented Excellent time management

Excellent communication skills Exceptional organizational skills

Creative Excellent people skills

Reliable and punctual Problem-solving skills

Client development Fast learner

Team player Highly motivated

Proficient in Microsoft Office Self-motivated

Type 61 WPM

Top-rated sales performance

Work History

Estée Lauder Cosmetic Sales Associate 09/2014 to Current

Dillard's – Fayetteville, AR

Answered customer questions regarding store merchandise, department information and pricing.

Organized store merchandise by size, style and color.

Created counter displays

Assembled promotional displays, including quarter and full-size point of purchase displays.

Operated a cash register for cash, check and credit card transactions.

Stocked and replenished merchandise according to store merchandising layouts.

Cleaned and organized the store, including the checkout desk and displays.

Alerted customers to upcoming sales events and promotions.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

Answered customer telephone calls promptly and in an appropriate manner.

Reserve products for customers to meet a counter goal (pre-sale).

Owner/Groomer 06/2013 to 07/2014

Five Star Canine Academy – Fayetteville, Ar

Promoted grooming services and products to customers.

Retained customers by calling and sending reminder cards for appointments.

Updated client records and added appointments to company calendar.

Generated social media websites.

Targeted both offline and online consumers by comprehensive marketing strategy.

Developed partnerships with local businesses to secure third party promotions.

Worked closely with clients to identify their needs and challenges.

Managed relationships with key clients, vendors and community partners.

Maintained a regular client list.

Preschool Teacher 05/2012 to 08/2014

Mother's Day Out – Rogers, Ar

to

Encouraged good behaviors using the positive reinforcement method.

Established a safe play environment for the children.

Instructed children on proper health and personal habits.

Organized and engaged in recreational activities such as games and puzzles.

Communicated openly with children's parents about daily activities and behaviors.

Maintained a child-friendly environment with access to outdoor activities.

Addressed behavioral and learning issues with parents and daycare management.

Engaged with children on an individual basis in a pleasant manner.

Designed monthly activity schedules.

Event Specialist 05/2011

Advantage Sales and Marketing – Springdale, AR

Set up, break down, product preparation and sampling during in-store demonstration.

Generate brand awareness and positive product impressions to increase sales.

Assess customer individual usage needs and interests in order to best recommend products.

Timely complete of all call reports, paperwork, and on-going personal training by required deadlines.

Education

High School Diploma:

Haas Hall Academy - Fayetteville, AR

Currently enrolled at Southern New Hampshire University:

Bachelor of Science: Business Administration with an emphasis on Human Resource Management

07/2013

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