Engineer Network

NABIL HANNALLA

* ********* ***** • EAST BRUNSWICK, NEW JERSEY 08816

*****@********.*** OR 732-***-****

Summary

Proven network engineer with over 20 years of experience. Utilizing a broad technical background across multiple network technologies. Ability to develop strong client and vendor relationships to troubleshoot and solution IP connectivity between LAN and WAN.

TECHNICAL SKILLS

o

oCisco Routers: 2800, 3700, 7200, 7600, 7500, ASR 1000, 12000. Cisco Switches: 2950, 3500 and 6500 series; Cisco IP phone 7960, ASA,VPN3000 and Pix Firewall

oExtensive Experience On Layer2 Layer3 Protocol

o Manages telecommunications vendors

oPurchases, and deploys network equipment

oProvisioning Telco circuits

oWire Shark software for deep packet analysis

EMPLOYMENT

o

October 2011 – September 2015 British Telecom Global Center NJ

Network Analyst

oProvided support for British Telecom’s financial customers across the world on its MPLS network.

oTroubleshooting BGP, and VRF issues, NAT and PAT address translation. WAN access issues, bandwidth/QOS problems.

oTroubleshooting IP connectivity, firewall and application issues. Specialized in high availability connections. Cisco and Juniper routers.

oProactively monitored customer’s connectivity to the BT Global network including connections over frame-relay, private line DS1, DS3, E1, E3, OC3, Metro-Ethernet

•Performed troubleshooting with telecommunication entities across the globe to isolate network issues via loop and BERT testing.

oProvided technical suggestions on a per customer basis to improve uptime reliability and overall quality of service. Minimize single point of failure.

oAccomplished 100% customer satisfaction

November, 2008 – October 2011 AT&T Corporation, MIS Tier II NJ

SENIOR Network Engineer

oTroubleshooting with Telco (T1, T3, OC3, OC12, OC48, frame relay, GIG Ethernet)

oProvide customer with tier II technical support including internet connectivity, routing issues such as BGP, EIGRP, OSPF, MPLS, HSRP .QOS Cisco and Juniper routers.

oHelp customers troubleshoot LAN issues to prove out AT&T’s equipment

oConfigure, test, maintain, monitor, and troubleshoot end user managed equipment

oTrain/Mentor new engineers

oReceived numerous commendations from clients

May, 2008 – November, 2008 MISys NY, NY

SENIOR Network Engineer

oManage and support voice and data communications Cisco call manager for 800 users

oAdministered 2 Cisco 6500 Switches, Cisco call manager, PIX Firewall,VPN3000

oImplemented TACACS+ and monitoring tools Cacti on all Cisco routers and switches worldwide

oInsure uptime to 99.9 %

1994 - May, 2008 NETLINK, a division of PRF Systems (an ISP)(VAR for Verizon) NY, NY

SENIOR Network Engineer

oDeveloped Internet Service Provider Division in 1995

oDesign multi-protocol, multi-vendor, inter-network environments for firms with up to 500 users and multiple locations

oProject manage installations and implementations of Internet service for single to multi installations for over 500 small to large enterprises, 60/40% split of small and large customers

oManaged team of 2 technicians to provide Internet solutions and computing support including (wiring, LAN, routing issues) to a large variety of clients

oResponsibilities managed:

oImplemented, designed, and troubleshot LAN,VLANS, WAN (Frame-Relay, Static routes BGP EIGRP, OSFP, RIP, HSRP and IP addressing schemes

oPROVISIONING Test and troubleshooting with Telco (T1, T3, DSL, FRAME RELAY, Fast Ethernet and ISDN)

oConfigure Cisco 7206, 2800, 1800 routers, VOIP Phone, 3560 switches and firewalls.

oProvided captures, for deep packet inspection using Wireshark for all complex issues

oMonitoring routers and throughput using WhatsUp Gold and Op manager tracking red alarms for circuits

oInstalled, implemented and maintained 2800 and 1841 routers, 3560 switches and firewall for clients

oAssist customers in troubleshooting various routing Mail DNS and FTP server issues

oInteracted with the customers to understand their needs, provide solutions and ensure Internet circuits were provisioned accordingly

oProvide 24/7 on call technical support

oMaintaining documentation on Diagrams, IOS Configurations, hardware and software installations or removals

oNegotiated pricing with vendors with focus on best value to meet clients requirements

oSet-up and maintain large-scale Spam and Virus and e-mail servers.

oSaved numerous accounts by handling difficult clients

EDUCATION AND TRAINING

1981 – 1983 DeVry University WOODBRIDGE, NJ

Diploma in ELECTRONICS

Additional Training 1996 – 2006

Enterprise Networking

Installation and Maintenance of Cisco Routers

Cisco Building Enterprise Network

Cisco Unified Communications 500 Series

Introduction to Cisco Routers

Advance Cisco Router

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