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Service Customer

Location:
Dallas, TX
Posted:
February 25, 2016

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Resume:

SHERRILL A. LANE

***** ****** ****

Prairieville, LA 70769

225-***-****

*******@*****.***

A highly energetic, personable and results-oriented professional with outstanding communication, customer service, management, PC, and organizational skills. Offering excellent Service experience in fast-paced office environments.

* Schedule Technicians and Appointments * Safety meetings

* OSHA/DOT Compliance * Accounts Payable

* Accounts Receivables * Contract Bids

* Payroll * Office Administration

Computer Skills: MS Word, MS Office, MS Excel, Access, Act, FoxPro, Dock Master,

MAS200, ACCtivate, Peachtree Accounting, Quick Books Professional, Tenrox

Electric Power Systems 2010 to 6/25/15

Office Manager

Schedule and dispatch technicians

Time sheet entry for payroll

Invoicing to clients

Accounts Payable and Receivables

Monitor billable hours for department

Conduct weekly safety meetings

Schedule service appointments

OSHA/ Safety Council /TWIC compliance

Robo Dock and Door 2007 to 2010

Service Coordinator

* Schedule and dispatch technicians

* Time sheet entry for payroll

* Monitor billable hours for department

* Conduct weekly safety meetings

* Schedule service appointments

* OSHA/Safety Council/TWIC compliance

Safety Audits

Taylor’s Collision/Express Towing 2006 to 2007

Office Manager

on

Southern Dock Products 2005 to 2006

Service Coordinator/AP/AR

* Management of Wal-Mart half million dollar a year service account

* Management of 300k in PM’s

* Schedule service appointments

* Manage and dispatch 15 Service Technicians

* Perform annual reviews, disciplinary actions

* Hiring and terminations

* OSHA/DOT compliance

* Reconciliation of petty cash and American Express accounts

* Manage accounts payables and accounts receivables

Baton Rouge School of Computers – Diploma in Computer Science

TWIC Card issued 4/24/10



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