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Customer Service Medical Assistant

Newark, DE
February 25, 2016

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Karen C. Henry

* ***** *****

Newark DE *****

215-***-**** (Cell)

OBJECTIVE: To secure a position that would allow me to use my organizational and interpersonal skills to contribute to workplace proficiently while experiencing growth in an emotionally demanding but rewarding environment.


Certified for DOT and non DOT Drug Screening, Vital Signs, Ishihara’s Test, Visual Test, and Certified Breath Alcohol Analyzer

Administer Hospital standard Respirator Fit Test, EKG’S, and PFT’S

Basic Laboratory Procedures, Body Fluid Testing, Immunizations, Phlebotomy and Wound Care

First Aid and CPR Certified

Customer Service, Answering Phones, Faxing and filing.

Computer :MS Word, EMR Charting,Epic and Excel


12/15 - Present /Fulltime 40hrs Lab Corp America

Phlebotomist/ Specimen Processor

Accessions specimens into the computer system, using both automated and manual methods.

Collects blood by venipuncture on outpatient.

Collects urine, sputum, and stool specimens in the Outpatient Phlebotomy Department.

Transports specimens from the collection site to the testing laboratory.

Answers questions relative to patient specimens.

Instructs and assist patients.

Adheres to safety, infection control, and standard precautions at all times while drawing blood or performing testing.

Performs thorough checks of all specimens coming through the Outpatient Phlebotomy Department.

01/2013 – 12/15/Fulltime 4ohrs

Temple University Hospital Occupational Health

Certified Medical Assistant

Oversee basic and specific patient care

Take vitals and record changes in patient books

Supervise and assist patients with self-cleaning and grooming keeping hygienic practices in mind

Collect specimens for testing purposes

06/2012-01/2013/Fulltime 40hrs Maxim Staffing Solutions

Medical Assistant/Phlebotomist

Temple Occupational Health Services

Vital Signs, Drug Screening

Assist in the Workers Comp Clinic with basic Customer Service skills such as answering phones, faxing filing

06/2006–05/2012/Fulltime 40hrs Office of Dr. Kaplan & Dr. Uffner

Medical Assistant

Administer Injections both adult & adolescent Phlebotomy as well as Basic Laboratory Procedures

Urinalysis, EKG’S and Preparing and Assisting in Physical and GYN Exam

Scheduling appointments for patients

Medical Billing, Ordering and Writing RX's, Ordering Supplies, Data Entry,


Certified Medical Assistant Certified Oct 2012

Certified in First Aid and CPR June 2015

Certified Nursing Assistant Aug 2002

Medical Assistant Diploma Nov 1999

High School Diploma

Regional High School June 1998

References available upon request

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