Customer Service / Sales
Resume:
Michael McClellan
**** ********* *****, ** *****
******@*****.***
EDUCATION---John Tyler High School-1986 Honor's Graduate
Tyler Junior College 1986-1988
The University of Texas at Tyler 1988-1990 Bachelors of Science in Elementary
Education (graduated Magna Cum Lauda May 1990)
The University of Texas at Tyler 1990-1991 Masters of Science in
Speech/Journalism (graduated December 1991-4.0 GPA)
EXPERIENCE---Self-employed owner Michael McClellan (business name) 2001-2015
internet sales
Automotive Paint Supply 1997-2001
in-store and route sales
key carrier
Supervisor- Robert Johnston 903-***-****
Self-employed owner Mike's Sportscards 1995-1997
retail sales
Tyler Independent School District 1992-1994
5th grade teacher
STRENGTHS---Excellent communication and interpersonal and relationship building skills
Self-starter and self-motivator
Have dealt successfully with all types of persons from all walks of life
Extensive use of and proficiency in technology
Works well alone or in a team environment
Diligent follow through
19 years experience in sales
Effective customer service
High level of productivity
Experience fulfilling different roles (cashier, customer service, floor sales,
stocking, etc.)
COMPETENCIES---Customer acquisition and retention
Complaint handling
Sales reports
Product knowledge
Inventory management
POS systems
Merchandising
Cash-handling accuracy
Credit card transactions
Loss prevention
Effective public speaking
REFERENCES---Available on request
Thank you for your consideration
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