Customer Service Sales
Resume:
Melissa Farvour
*******.*******@*****.***
OBJECTIVE: To obtain a career opportunity in a professional business setting where I can use my managerial, organizational, finance and sales skills, along with my business degree, to gain personal experience and benefit my employer.
PROFILE AND QUALIFICATIONS
As a dedicated employee, I possess and am able to contribute the following:
*Excellent interpersonal communication and customer service skills
*Sales skills that meet and exceed quotas and expectations
*Marketing management and utilization of social media
*Capability in handling multiple tasks under stressful circumstances
*Outstanding organizational skills
*Willingness and flexibility to work and contribute as a dedicated team player
*Professional phone and office skills
*Profound ability to grasp new concepts and procedures quickly and efficiently
*Self - determination and motivation to manage and maintain several office branches by myself, along with the history to prove it
*Thorough mortgage broker/loan origination training and licensing under Section 224.72 of the Wisconsin Statutes, along with successfully completing and passing the loan originator's exam set by the WDFI
*Proven professionalism and success in a commission-based sales environment
*A personally established network of clients
*Nursing skills that allow me to work in and out of clinical and home settings
SKILLS AND EXPERIENCE
*Business Management
*Loan Origination, both personal, mortgage, and auto
*Mortgage Processing and bookkeeping, producing reports
*Marketing for new business and for business growth
*Building and nurturing client and realtor relationships
*Training other staff
*Counseling clients on different loan products available
*Collections, both personal and business
*Nursing skills including medication disbursement certification, surgery assistant, stomach tube feeding, catheterization, special needs diet/nutritionist, hospice and home care.
WORK HISTORY
Kolosso Toyota, Sept.2015 to Present
3000 W. Wisconsin Ave.
Appleton, WI 54914
*Finance Manager
Caring Bridges/Mayflower Hospice/Matthews of Appleton April 2015-Sept. 2015
2999 W. Spencer St. Suite 2060
Appleton, WI 54914
*Visiting/Clinical Nurse Specialist & Nutritionist
R Masterminds Oct 2014-April 2015
Virtual Office, Online only
*Business Coach/Marketing Specialist
Sun West Mortgage Aug 2014-Oct 2014
5711 Montevideo Lane
Abrams, WI 54101
*Loan Originator, Hired specifically to be an Appleton Branch Manager
ID: 1154816
Silver Stone Mortgage April 2014-Aug 2014
650 N. Westhill Blvd.
Appleton, WI 54914
Loan Originator, Wisconsin NMLS License ID: 1154816
American Lending Solutions, LLC Sept 2013-March 2014
N474 Suite J Eisenhower Dr.
Appleton, WI 54915
Loan Originator, Wisconsin NMLS License ID: 1154816
Self Employed Sept 2012-Sept 2013
Addresses and contact information unavailable at this time due to privacy rights and laws.
Private Family Consultant, Nutrition Specialist/Gourmet Cook, Autistic Therapist/ Nursing Support
Convergys Corporation April 2012-Sept 2012
W6280 Aerotech Drive
Appleton, WI 54914
Sales Agent/Customer Service Support Specialist II
Network Funding Jan 2012-April 2012
1345 W. Mason St.
Green Bay, WI 54934
Mortgage Processor
Wells Fargo Oct 2010-June 2011
3003 W. College Ave.
Appleton, WI 54914
Mortgage Processor, Compliant Material Handler
Integrity Financial Nov 2003-July 2007
World Financial Group
2295 Continental Drive, Suite B
West Bend, WI 53095
Independent Loan Originator
EDUCATION
Appleton North High School, graduated in 1997
5000 N. Ballard Rd.
Appleton, WI 54915
High School Diploma
Nursing Apprenticeship, G.P.A. 3.79
Fox Valley Technical College, 1995 and 1996
1825 N. Bluemound Dr.
Appleton, WI 54914
Nursing Degree, including State and Federal Certification
Nursing Apprenticeship, G.P.A. 3.79
Mortgage Broker/Loan Originator Training and Licensing, under Section 224.72 of the Wisconsin Statutes, with the seal of approval by the State of Wisconsin Department of Financial Institutions I also passed the national exam to be licensed in other states in January 2014 NMLS ID 1154816
Univeristy of Phoenix, October 2009 to Present
P.O. Box 29887
Phoenix, AZ 85038-9887
Associate degree in Foundation of Business, with an emphasis on Finance
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