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Customer Service Sales

Location:
United States
Posted:
February 24, 2016

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Resume:

Shawn D. Bondele

**** *. ****** ***** **** Freeport, Illinois 61032

*****@*******.*** 815-***-****

General Operations Management

Fiscal Controls Procurement Process Engineering

Highly accomplished director of manufacturing operations with an extensive background in leading daily business functions to include scheduling, procurement, purchasing, and quality control. Adept at improving company productivity and profitability by introducing proven strategies that increase operations efficiency and accuracy. Proficient at adapting quickly to new environments with a solid track record of collaborating effectively with team members to reach or exceed company goals. Excellent problem solver; can handle multiple concurrent tasks requiring focused decision making.

Core Competencies

International Business

Profit & Loss Management

Project Management

Strategic Planning

Team Leadership

Inventory Management

Procurement/Purchasing

Vendor Relations

Business Development

Expense Control

Regulatory Compliance

Lean Principles

Professional Experience

Sewer Equipment Company of America – Chadwick, Illinois 2011–Present

Industry leading manufacturer of Sewer Cleaning and Hydro-Excavation equipment with up to $37M annual revenue.

Sr. Buyer 2012 – Present, Production Supervisor 2011 – 2012

Worked in various departments to assist the company in achieving sales growth from 18M to 41M in four years. Utilizing my many years of experience and leadership to train new employees and develop new processes for increasing production on the Hydro-Excavation line. Currently working as the Sr. Buyer. Responsible for 6 million in Chassis purchases and 4 million in hydraulics, electrical, fabricated, and product related items. Responsible for sourcing new products, develop new vendors and stronger relations with current vendors and negotiating new contracts to reduce purchasing goods cost.

Key Achievements:

Key part of cost reduction team to reduce purchased parts cost of Hydro-Excavation product line 20%.

As the Bay Assembly Supervisor, was responsible for increasing production 50%.

Continuing to develop strong ties with Kenworth and Freightliner. Allows us for preferred pricing to better compete in the market place.

Yearly purchase price variance in consistently below zero.

BONDELE DESIGN, INC. – Freeport, Illinois 2005–2010

Commercial and residential casework cabinetry company manufacturing custom products for commercial and residential clients.

President

Direct all aspects of company operations, to include sales, accounting, P&L management, and personnel management; built design and manufacturing business from the ground up using state-of-the-art software and CNC machines, setting organization apart from competition as a market leader in commercial casework

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industry. Forge strong relationships with customers by providing superior customer service, quality products, and fair pricing.

Key Accomplishments:

Championed business growth to $1M in sales after just 3 years; implemented a certificate of Employability program for graduating high-school students and established “work Keys” center at a local college to improve quality of local work force.

Undercut competitive organizations by utilizing innovative manufacturing process with markedly increased productivity per employee.

Employed SolidWorks 3D design software to take advantage of CNC manufacturing equipment and processes, allowing quality control by design and equipment instead of employees.

FIBRO, INC. – Rockford, Illinois 1997–2006

Subsidiary of Fibro-GSA (located in Germany) producing robotic gantry automation equipment and servicing index tables and standards parts for the tool and die industry with up to $10M annual revenue.

Assistant Shop Manager/Operations Manager

Supervised daily operations within Purchasing, Shipping & Receiving, and Quality Control areas; co-managed manufacturing floor and oversaw team of up to 30 individuals. Received additional responsibilities within the organization to maintain daily operations, achieve improvements in productivity, and streamline business functions based on solid track record of excellence. Completed requirements to earn QS 9000 certification; controlled project costs for new product design and development prior to release to purchasing department.

Wrote schedules for product ordering and inventory, composed long-term plans for material procurement and purchasing, and imported products from German parent company.

Key Achievements:

Centralized Gantry Product scheduling processes from individual Project Engineer-based system, allowing for drastic improvements in on-time delivery and customer service.

Established accurate product costing techniques to use in standard quoting to boost consistency of quotes across all sales personnel.

Reduced incoming inspections by communicating with Quality Control agents at each vendor and developing process enhancements; decreased number of Quality Control staff and improved throughput for assembly department.

Shrunk costs of outsourced products by more than 30% based on extensive coordination among Engineering, Product Design, and Purchasing departments.

OLSON ALUMINUM CASTINGS – Rockford, Illinois 1995–1997

Producer of aluminum sand castings in low- to mid-volume market with up to 50 employees and $5M sales per year.

Production Supervisor

Oversaw all production operations, scheduling, performance evaluation, and personnel training within Grinding, Heat Treat, and Shipping departments. Improved product flow throughout the entire plant by

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initiating manufacturing engineering processing. Achieved marked increases in efficiency within Grinding and Heat Treat departments using new process control procedures.

Additional Experience

GENERAL KINEMATICS CORPORATION – Barrington/Crystal Lake, Illinois

World leader in manufacture and marketing of vibratory process equipment with large presence in foundry, mining, recycling, and bulk processing markets.

Field Service Engineer

Began tenure as entry-level Field Service Engineer and received promotions of increasing responsibility; conducted on-site installations and startups for new vibratory process equipment, repaired equipment, and communicated with clients to increase performance. Traveled to Germany to support multi-million dollar equipment installation; selected to handle complex projects and direct product sales to worldwide markets.

Education and Credentials

Bachelor of Science in Industrial Technology Management

University of Wisconsin–Platteville, Platteville, Wisconsin

Technical Proficiencies

SolidWorks, Mastercam, AutoCAD, Visual Manufacturing, Made2Manage, QuickBooks, Microsoft Office Suite, Microsoft Small Business Server

Professional Training

Association for Operations Management (APICS): Certified in Production and Inventory Management (CPIM)

ISO 9000/QS 9000, Supervisory coursework, Six Sigma



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