Customer Service Data Entry
Resume:
Tammy Winfrey
Memphis, TN *****
Home: 901-***-****
*******.*****@*****.***
Summary of Qualifications
Offering comprehensive experience in the following areas of responsibilities:
Over 15 years of experience organizing work and resolving problems in day to day activity
Proficient in developing relationships with customers/clients
Knowledge of personal policies and procedures required to providing technical assistance to customers/clients
Strengths: Highly motivated accurate individual, thorough and precise in attention to detail
Excellent organizational skills. Major strength is completing multi-faced tasks within the
time constraints allotted. Skilled in public relation, loyal, dependable, and willing to do
whatever is needed to meet established goals.
Education: University of Phoenix, 2010 – 2012-
GPA 3.4: Attendance: 100%
Associates Degree: Medical Billing and Coding
University of Phoenix, 2013 2015
GPA 3.4 Attendance: 100%
Bachelor Degree: Healthcare Administration
Frayser High School, Completion date: 1985
Experience Highlights:
03/1997 Child Care Specialist, Office Assistant Granny’s House Too Family Day Home
To
PRESENT
Attend to needs of children and parents
Maintain and set up children rooms
Assist with parent and children education
Update parent charts and folders
Greet parents
Answer Phones
Memos for daycare (Microsoft Word)
Photocopied records, forms and other documents. Sorts and distributes departmental mail.
Answered telephones as necessary.
Verified information and resolves common issues
Adhered to all Granny’s House Too policies, procedures, and standards, within budgetary specifications, including time management, supply management, and productivity.
Promote individual professional growth and development by meeting requirements
Processed and filed all daycare applications
05/1995 Office Assistant, (Data Entry) King and I Family Day Home
To
03/1997
Compare data with source documents, or re-enter data in verification format to detect errors.
Compile, sort and verify the accuracy of data before it is entered.
Locate and correct data entry errors, or report them to supervisors.
Maintain logs of activities and completed work.
Update parent charts and folders
Greet parents
Answer Phones
Memos for daycare (Microsoft Word)
Photocopied records, forms and other documents. Sorts and distributes departmental mail.
Answered telephones as necessary.
Verified information and resolves common issues
Adhered to all Granny’s House Too policies, procedures, and standards, within budgetary specifications, including time management, supply management, and productivity.
Promote individual professional growth and development by meeting requirements
Processed and filed all daycare applications
Skills: Microsoft Word, Excel, and Outlook, Typing 55 to 60 wpm, Data Entry, Communication skills, Telephone skills, over 10 years of Customer Service skills, Management skills
References:
Available on Request
Contact this candidate