Manager Customer Service
Resume:
Christina M. Loredo
***************@*****.***
Hello, my name is Christina Loredo and I’m seeking employment with a great company with whom I can grow with and learn and expand with. I have over 10 years of customer experience and intend to implement my skills with a great company.
Experience: MMC Group from September 5, 2014- April 10,2015
Job Duties: Worked on phones providing information in regards to cardholder’s state benefits and additional information about benefits received. Also did data entry reviewed and processed child support payments processed about 200 payments daily.
Cvs/Caremark from November 11, 2013- July 27, 2014
Job duties: Worked in a call center environment and took calls from members who needed assistance with their medications whether they needed to be filled or if they needed to inquire on their order status. I would also assist with escalated issues in trying to find a solution to a problem for the member. I took over 100 calls per day and enjoyed assisting my customer
Aarons Sales and Leasing- June 12,2013- November 01,2013
Manager: Edward Moreno 210- 735-5099
Position: Customer Service Rep
Job Duties: Leasing new and used furniture to new and existing customer’s, responsible for keeping store clean, assisting customer’s with cash payments and also marketing for new business.
Red Rock Insurance- April 8,2011- Jan 23, 2012
Manager: Vanessa Gamboa 210-***-****
Position: Sales Agent
Job Duties: selling auto and home insurance to new and existing customer’s also marketing for new business on a daily basis, making daily bank deposits.
Wells Fargo Bank - Aug 30, 2011-April 01,2011
Manager: Andrew Moore
Position: Phone Banker
Job Duties: Assisting customer’s over the phone with transfers, balances, order and cancel debit card, cross sell new products that the customer could benefit from.
Bank of America June 23, 2004- Aug 11, 2011
Manager: Elizabeth Ybarra 210-***-****
Job duties- Personal Banker
Job Duties: Assisting customers with everyday transaction needs from opening and closing accounts, processing mortgage loans and credit card applications, also reviewed accounts with customers to discover needs for the customer and also cross sell new products to the customer.
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