Quality Assurance Control

Vincent Owen

Quality Assurance Leader - Centro Inc

Oxford, IA

*******@*****.*** - 319-***-****

WORK EXPERIENCE

Quality Assurance Leader

Centro Inc - North Liberty, IA - June 2014 to Present Coordinate the quality assurance tech's responsibilities.Assist in root cause analysis and corrective action.Perform scheduling of associates.Hire associates.Discipline associates when necessary.Provide customer service to current customers.Visit customers to maintain relationships and to discuss issues. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

Create and implement inspection and testing criteria or procedures. Direct the tracking of defects, test results, or other regularly reported quality control data. Document testing procedures, methodologies, or criteria. Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.

Identify quality problems or areas for improvement and recommend solutions. Instruct staff in quality control and analytical procedures. Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

Review and update standard operating procedures or quality assurance manuals. Review quality documentation necessary for regulatory submissions and inspections. Stop production if serious product defects are present. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

Confer with engineers and sales departments to define client requirements and expectations. Business Process Leader

Centro Inc - North Liberty, IA - June 2001 to June 2014 Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.

Review operations and confer with technical or administrative staff to resolve production or processing problems.

Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports, to detect production problems. Hire, train, evaluate, or discharge staff or resolve personnel grievances. Prepare and maintain production reports or personnel records. Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines.

Institute employee suggestion or involvement programs. Initiate or coordinate inventory or cost control programs. Review plans and confer with research or support staff to develop new products or processes. Machine Operator

- May 1994 to June 2001

Operate machinery used in the production process, or assist machine operators. Examine products to verify conformance to quality standards. Observe equipment operations so that malfunctions can be detected, and notify operators of any malfunctions.

Lift raw materials, finished products, and packed items, manually or using hoists. Count finished products to determine if product orders are complete. Mark or tag identification on parts.

Load and unload items from machines, conveyors, and conveyances. Help production workers by performing duties of lesser skill, such as supplying or holding materials or tools, and cleaning work areas and equipment.

Clean and lubricate equipment.

Record information such as the number of products tested, meter readings, and dates and times of product production.

Start machines or equipment in order to begin production processes. Turn valves to regulate flow of liquids or air, to reverse machines, to start pumps, or to regulate equipment.

Place products in equipment or on work surfaces for further processing, inspecting, or wrapping. Remove products, machine attachments, and waste material from machines. Pack and store materials and products.

Transfer finished products, raw materials, tools, or equipment between storage and work areas of plants and warehouses, by hand or using hand trucks or powered lift trucks. Signal coworkers to direct them to move products during the production process. Prepare raw materials for processing.

Measure amounts of products, lengths of extruded articles, or weights of filled containers to ensure conformance to specifications.

Read gauges and charts, and record data obtained.

Mix ingredients according to specified procedures and formulas. Unclamp and hoist full reels from braiding, winding, and other fabricating machines, using power hoists. Cut or break flashing from materials or products.

Perform minor repairs to machines, such as replacing damaged or worn parts. Mechanic/Tow Truck Driver

Towncrest Amoco - Iowa City, IA - July 1993 to May 1994 Examine vehicles to determine extent of damage or malfunctions. Repair, reline, replace, and adjust brakes.

Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas. Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.

Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups. Repair and service air conditioning, heating, engine-cooling, and electrical systems. Test and adjust repaired systems to meet manufacturers' performance specifications. Repair or replace parts such as pistons, rods, gears, valves, and bearings. Install and repair accessories such as radios, heaters, mirrors, and windshield wipers. Maintain cleanliness of work area.

Repair or replace shock absorbers.

Replace and adjust headlights.

Repair radiator leaks.

Hook up and tow vehicles to repair facility.

EDUCATION

High School Diploma

Lone Tree Community School - Lone Tree, IA

May 1987

ADDITIONAL INFORMATION

Trained auditor to comply with ISO 9001

Certification in GD&T blue print reading

Certification in ASQ for CQI

Certification in Measurement analysis

Leadership training certification

Experienced in lean manufacturing

Basic knowledge of Six Sigma

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