Customer Service:- Demonstrating how to use the Chase mobile app, ATM

OBJECTIVE:

To obtain Internship/full-time position in the field of Computer Information Systems/Information Technology

EDUCATION:

Georgia State University, J. Mack Robinson college of Business, Atlanta, Georgia.

Bachelors of Business Administration, Computer information systems, May 2016.

Relevant courses: computer information systems, introduction to programming, business analysis, systems analysis, database management, Business process innovation and application programming.

RELATED COURSEWORK:

Created a car-rental system interface with the help of Visual Basic programming for an Advanced-level Cambridge Board computing project.

Created a car-rental database system using Microsoft Access for a computing project to input/sort raw data, create queries and generate reports.

Created forecasts, charts, and graphs to build and enhance profit and decision models, using Microsoft Excel for a Business Analysis course project.

Used methods, loops, arrays and objects to write programs in Java using Eclipse that would generate a financial application to calculate interest rates and monthly/annual payments.

Learned to sort raw data in order create queries and generate reports using Microsoft SQL server for a class project to help automate a paper-based car rental business.

Created Data flow, Use case, Activity and Class diagrams for Systems Analysis course project focusing on Human Resources, payroll and inventory management system for a business.

Developed a Business Case to automate a company’s paper-based system for an IT-project management course

Used Visual paradigm to create, innovate and improve Business Process Models for existing businesses and potential business ideas.

Capstone project: Developed an asset/Inventory Database Management system for the Public Defender council at the State Bar of Georgia.

EXPERIENCE:

JP-MORGAN CHASE BANK (TELLER) February 2015-Present

Delivered excellent customer service skills by actively helping customers with any business related questions.

Performed different kinds of financial transactions efficiently in a timely manner.

Actively demonstrated convenient and alternative ways to banking including technological resources such as online banking, chase mobile application and ATMs, to the customers.

UBER AND LYFT (DRIVER) August 2014- present

Providing pick and drop services to customers in Atlanta, Georgia with a pleasant and enjoyable experience

GABRIEL’s EYE PHOTOPGRAPHY (ASSISTANT PHOTOGRAPHER) February 2014-February 2015

Demonstrated excellent photography skills at wedding ceremonies of various cultures including Indian, Pakistani, American, and Nigerian.

Interacted with clients prior to the events as well as beforehand in order to constantly improve our clientele.

Proficient in 'Adobe Lightroom' to enhance photo quality by paying particular attention to detail during editing

ABERCROMBIE AND FITCH (IMPACTER/MODEL) August 2013-August 2014

Responsibly handled delivery/receipt of shipment as part of stock management team

Proactively organized merchandise throughout the store

Operated the cash register with ease while delivering excellent customer service

ADDITONAL SKILLS:

Microsoft Office (Word, Excel, PowerPoint, Access), SQL server, JAVA using Eclipse, Visual Paradigm, Visual Basic and Adobe Lightroom

Languages: Urdu and Punjabi (Conversational and writing, Advanced)

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