Customer Service Representative
Resume:
Arlene Davies
*C Valley Stream Drive
Whiting, NJ 08759
732-***-**** ********@*******.***
Summary
Office Professional with over twenty years’ experience. I am passionate about providing quality customer service and resolve issues as they may arise. I can work independently or as part of a team. Skills & Capabilities
Computer Literate: Microsoft Office
Excellent communication written & oral
Detail Oriented
Able to multitask
Relevant Experience
Foot Care Center, Vineland, NJ
New Patient Coordinator 11/2003-7/2004
Scheduled patients & maintained appointment calendar
Front desk
Coordinated & Maintained patient files
Jersey Shore University Medical Center, Neptune, NJ Administrative Associate 2001-11/2003
Greet Visitors
Answered telephones
Scheduled meetings & maintained
Data entry
AXA Advisors, Woodbridge, NJ
Administrative Assistant 2000-2001
Acted as liaison between client & advisor
Coordinated & Maintained client files
Homemaker 1998-2000
Scheduled appointment & maintained calander
Bookkeeping: accounts receivable & payable
Planned & prepared meals
Maintained home
Arlene Davies
Resume
Page 2.
Saint Thomas More RC church, Manalapan, NJ
Secretary 1990-1998
Greeted visitors
Answered telephones
Coordinated & Maintained files
Homemaker 1977-1990
Scheduled appointments & maintained calendar
Bookkeeping: accounts receivable & payable
Planned & prepared meals
Maintained home
United Parcel Service
Customer Service Manager
Customer Service Representative 1972-1977
Greeted visitors
Answered phones
Trained staff
Resolved customer issues
Shop Rite, Bayville, NJ July 2013-present
Front End Cashier
Customer Service
Processed payments
Reconciled end of day
Managed café when shift was assigned
WaWa, Marlton, NJ
Cashier 2007-August 2009
Customer service
Processed payments
Reconciled end of day
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