Customer Service Sales

TERRAN ALVES

***** ****** ******* **., ****, TX *7449, 832-***-****, ***********@*****.***

OBJECTIVE

To participate as a team member in a dynamic work environment focused on developing its employees, both professionally and personally, where I can implement and expand my superior customer service and interpersonal skills.

EXPERIENCE

11/30/2015 TO 2/19/2016

Rooms To Go

Brookshire, TX

RECEIVING ASSOCIATE

Unload furniture shipments

Operate necessary equipment such as forklifts

Sort the furniture according to style and size

Make sure that all items corresponded with the proper inventory tags

11/5/2014 TO 11/28/2015

Academy

Katy, TX

CAMPING SALES ASSOCIATE

Welcome customers - greet and offer them assistance.

Help customers make selections by building customer confidence; offering suggestions and opinions.

Place special orders or call other stores to find desired items.

Collect and research information needed to identify and resolve problematic situations.

Operate a company phone in order to assist customers calling the store for products or information

5/1/2013 TO 11/1/2014

Smash Burger

Cypress, TX

COOK

Cleaned food preparation areas, cooking surfaces, and utensils.

Cooked the exact number of items ordered by each customer, worked on several different orders simultaneously.

Measured ingredients required for specific food items being prepared.

Operated large-volume cooking equipment such as grills, deep-fat fryers, or griddles.

10/1/2012 TO 2/1/2013

Michael’s

Cypress, TX

REPLENISHMENT ASSOCIATE

Processed incoming stock deliveries by assisting in unloading trucks.

Sorted out received items into piles according to types of materials; transported items to the sales floor after sorting.

Placed price tags on items and ensured barcodes were correctly placed.

Stocked shelves full by making sure items were brought forward for placement.

5/1/2012 TO 10/1/2012

Levi Strauss & Co.

Cypress, TX

SALES ASSOCIATE

Welcomed customers – greeted and offered them assistance.

Directed customers to clothing items – escorted them to racks and counters; made suggestions.

Kept clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Met daily goals/ quotas such as sales, customer enrollment in rewards programs, email notification lists, etc.

EDUCATION

FALL 2012- SUMMER 2015

Lone Star College

Cypress, TX

ASSOCIATES OF SCIENCE – MECHANICAL ENGINEERING

REFERENCES ARE AVAILABLE ON REQUEST.

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