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Customer Service Manager

Location:
Rockford, IL
Salary:
45,000
Posted:
February 24, 2016

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Resume:

Cindy Jackson

Rockford, IL

actoli@r.postjobfree.com - 815-***-****

WORK EXPERIENCE

Assistant manager

McDonalds - Rockford, IL - May 1996 to September 2015 Responsibilities

Assist customers, manage crew, do crew and manager schedules. Do inventory control and ordering. Training of crew and managers. Updating of crew records and other records pertaining to the business. Balancing tills and safe at the end of shifts

Accomplishments

I believe I had a good impact while I was there. I was successful in getting several crew people trained and hired to managers. I was able to control inventory at the appropriate levels and trouble shoot and issues that arose. My bosses where confident in me to allow me to operate the store in a store manager position when needed Skills Used

Customer service

Record keeping

Training

Reporting to superiors

Scheduling

Manager

Diamond Daves - Loves Park, IL - 1993 to 1996

Responsibilities

Waited on customers, as a waitress and bartender. Managed the store when owners not there. Counted down cash at end of night.

Accomplishments

I believe I helped the business by bringing in and help retaining repeat customers. Skills Used

Customer service

Management

Money management

Machine operator

Amerock - Rockford, IL - 1986 to 1992

Responsibilities

Operate different machines, filling orders, packaging out going products. Accomplishments

Was able to accomplish orders at scheduled time frames Skills Used

Press operator

General factory duties

EDUCATION

In college now in Sonographer

Aquarious Institute - Des Plaines, IL

2015 to 2016

SKILLS

Customer Service, Money Management, Training & Development, Inventory Management, Ordering AWARDS

Outstanding salaried manager

2010

Was awarded outstanding salaried manager for running and maintaining the store while my store manager was helping another store for several months. Controlling money, scheduling, inventory and ordering. Training and developing crew

Most improved award

2013

During a class for McDonalds I was put with a team of classmates that were struggling with the class and we were able together to get the most improved award at the end of class



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