Customer Service Professional Experience
Resume:
David T. Pankey
Columbus, Ohio ***23
************@*****.***
OBJECTIVE
Young professional seeking a rewarding position with a growing company.
SKILLS/STRENGTHS
Attention to Detail - Punctual - Critical Thinking – Heavy Lifting – Multitasking
PROFESSIONAL EXPERIENCE
Eddie Bauer Call Center Groveport, Ohio Nov. 2015- Jan. 2016
Customer Service Rep
Responsible for answering customer calls, complaints, and questions.
Completed customer orders over the phone.
Corrected incorrect or missing orders.
Answered customers’ questions about the company and its products.
Reason for leaving: Temporary Position
Limited Brands Columbus, Ohio Oct. 2009 – Jan. 2010
Picker
Responsible for picking orders made online, packing them in the appropriate packaging materials, and preparing them for shipment.
Maintained a clean and safe working environment.
Learned and refined a busy schedule requiring excellent time management skills
Reason for leaving: Seasonal Position
Huntington Bank Columbus, Ohio Sept. 2008 – April 2009
File Transfer Specialist
Responsible for updating, organizing, cataloging, labeling and transferring customer files acquired from Sky Bank and verifying that each was compatible with Huntington Bank format.
Trusted to work unsupervised
Trusted to handle confidential client information
Gained time management skills
Learned to work in a fast-paced and diverse environment
Reason for Leaving: Temporary Position.
EDUCATION
Linden McKinley High School 2004-2008
Diploma
Soccer Team
References available upon request.
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