Sales Customer Service
Resume:
Salvador Dominguez
Coachella, CA 92236
*************@*****.***
CAREER OBJECTIVE:
Desire a position in management, sales or a property inspector with an opportunity for growth within the company.
EDUCATION:
2010Certificate of Professional Home Inspection
Allied Business School, Laguna Hills, CA
Certificate conferred: August 2001
2003-2005 Bachelor of Science in Finance Real Estate Law
California State University, Long Beach, CA
2000-2003 Associate of Arts degree in business administration
Cerritos College, Norwalk, CA
Degree conferred: May 2003
2000-2003 Certificate of Business division in business administration (Minor)
Cerritos College, Norwalk, CA
EXPERIENCE
2015 Counter & Permit Technician Intern/Temp
City of Desert Hot Springs, CA
• Created new building permits in New World System software program
• Issued completed permits, calculated and collected the permit fee's.
• Prepared P.O's (Purchase Orders) and executed invoices on NWS for the building and community development departments
• Assisted the City Planner and Inspector in submitting and finalizing building permits
• Operated the building department front counter, and assisted customers in completing paperwork for various task. Such as, permits, HOA’s engineering dept and city council events, etc….
• Collected city fee’s from local businesses and residential requirements
• Maintained and established new business relationships for the city
• Worked closely with organizations throughout the city, such as community HOA’s, non-profit, event coordinators and business owners
2008-Current Dominguez Property Inspections LLC, Coachella, CA
Home Inspector/Owner
• Conducted over 600 residential and commercial building inspections
• Manage company operations, such as, invoices, accounts receivables, marketing and operational expenses
• Expert on Homegauge Property Inspection software
• Prepare computerize home inspection reports with digital pictures, and a brief summary in detail of potential issues or recommendations
• Certified by Allied School of Business and Home Inspection, Inc
• Able to inspect the home systems and structural components, such as, electrical, plumbing, foundation, exterior (i.e.: walls, stucco, roof, pools, termite infestations, etc.) interior (i.e.: floors, ceilings, walls, appliances, smoke detectors, and so on)
• Member of InterNACHI (International association of certified home inspectors)
• Member of HIF (Housing Inspection Foundation)
•Able to make and sustain professional business relationships with real estate brokers, realtors and mortgage lenders throughout southern California
• Familiar with California building codes and ordinances in all areas of residential and commercial property
2009 - 2010 Wells Fargo Financial, Palm Desert, CA
Credit Manager
• Attended sales, cross-sales and overcoming objection classes in Des Moines, IA corporate headquarters
• Strengthen my knowledge in FHA mortgage loan details and processes
• Negotiated mortgage, auto and unsecured lines of credit with pervious and new customers
• Able to maintain district collaboration of referrals from Wells Fargo banks due to consistent follow-up and coaching
• Learned the details of managing customer loans. For example, loan to value (LTV), debt ratios, and percentage to interest
• Make between 50 to 100 cold calls daily to previous and current customers to offer new product benefits
2007- 2009 Bank of America, Palm Desert, CA
Personal Banker
• Able to reach and exceed quarterly branch goals
• Learned small business loan guidelines
• Attended sales/customer service classes
• Negotiated business and personal product solutions for customers
• Strengthen residential and commercial mortgage loan products knowledge, and which one to recommend to customers
• Advised and coached other subordinates with product knowledge & sales strategies
• Able to strengthen my ability to deepen and retain customer relationships
• Was presented with the Award of Excellence (AOE) for sales met five consecutive quarters
2005 - 2007 Toyota Motor Sales, U.S.A Inc., Torrance, CA
Customer Relations Intern program
• Achieved high level of professional ethics
• Participated in customer relations workshops and seminars
• Negotiated contract preferences and solutions with customers
• Able to meet weekly quotas set by team supervisor
• Strengthen computer skills
2003 - 2005 Enterprise rent-a-car, Huntington Beach, CA
Management Trainee
• Negotiated company products with customers
• Participated in sales development workshops
• Able to meet quotas set by branch management
• Strengthen communication skills
• Developed management skills
• Was presented with the Break through performance award for exceeding sale goals
SPECIAL SKILLS:
• Language: Fluent in English and Spanish
• Computers: Able to type 40 to 60 words a minute, hands on experience with Homegauge Home Inspection and New World System software, MS-Word, MS-Excel, Spreadsheet, PowerPoint, Adobe Photoshop and other MS-Suite applications
• Ten plus years of experience in handling property inspections, construction tools and office equipment (i.e. electrical, plumbing, power tools, copiers and computers)
AWARDS/ACTIVITIES:
• Award of Excellence giving by Bank of America 2007, 2008
• Break through performance award giving by Enterprise rent-a-car 2004, 2005
• Scholastic Dean’s List - 2002, 2003 at Cerritos College
• Member, Delta Sigma Pi (International Business Fraternity)
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