Customer Service Manager
Resume:
Philip Gelbach
Permanent Address
New Port Richey, FL 34654
********@*****.***
Objective As a entry level help technician working in this field for 5+ years. I have found interest in your company to help expand my knowledge and experience with customers.
Summary Highly enthusiastic with customer service experience and 5 years client interface experience. Worked with everything from food to construction and currently in Freight at the moment. Dealing with the logistics behind moving the freight for all our customers and resolving any problems that arises. Education High School Degree
JW Mitchell High School – New Port Richey
High School Diploma: Computers - 2011
Vocational School
Marchmen Technical School – A+ certification – 2012 6+ Years of Computer Experience and troubleshooting Experience
Resolutions Department
Freight Center Palm Harbor, FL
January 2014 - Present
• Account Manager
• Scheduling Shipments
• Tracking
• Problem Solving
• Customer Service
• Sales
• Damage and Over Charge Claims
• Coordinating trucking Companies
• Accounting and Quickbooks
• Auditing
• Freight Logistics
International Exporter
Solis Tampa, FL
October 2013 – January 2014
• Scheduling Shipments
• Coordinating trucking Companies
• Customs Clearance
• Tracking
• Problem Solving
• Auditing
Baker
Dunkin Donuts Trinity,FL
April 2013 – October 2013
• Baking
• Cooking
• Cleaning
• Store Maintenance
• Cashier
• Stocking
Prep Cook
Tijuana Flats Trinity, FL
October 2010 - 2013
• Prep Cook
• Line Cook
• Front of House worker
• Inventory
• Stocking
• Store Maintenance
Shift Lead
PuroClean – Tarpon Springs, FL
2009 - 2010
• Remediation
• Removal of pollution or contaminants
• Mold treatment
• Water Damage
References
Stacey Boswell – Controller
Freight Center
Alex Leo – Manager
Dunkin Donuts
Paul Roberts – District Manager
PuroClean
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