Business Analysis Systems Analysis Product Management

MOSTAFA HASHKIL

**** ***** *** ****** *********, Iowa 52557

+1-641-***-**** *******.*******@*****.***

www.linkedin.com/in/mostafa-hashkil-88812b17

BUSINESS / SYSTEMS ANALYST

Experienced, accomplished and customer oriented Business, Systems Analyst and Product Manager with 13 years of experience analyzing needs and requirements, analyzing market, refining feedbacks, proposing solutions, features and functionalities and overseeing successful, complex projects for private and public agencies. Highly skilled manager with history of outstanding team leadership, coaching, product launch and end-user training.

Business Analysis Systems Analysis Product Management Requirements Elicitation, Gathering & Management Gap Analysis Market Analysis Product Roadmap Features, Functionalities Definitions User Stories Use cases BRD SRS FRD URD PRD Wire Framing User Experience Prototyping UAT Enterprise Architecture Business Intelligence Big Data Analytics Quality Assurance Technical Writing Web Development Product Assessment Troubleshooting New Product Training

Business Automation E-Government LMS E-Learning Process Flows Workflows BPM DMS HR CRM

E-Commerce Change Management Mobile Services SaaS Software Development

Modeling Languages: UML, BPMN, DFD, Context Diagrams, ERD.

Modeling Tools: MS Visio, Enterprise Architect, StarUML, RSA, Rational Rose

Wire framing: Balsamiq, Axure, Pidoc, Creately, Moqups, Invisionapp.

Requirement Management Tools: Excel, TFS, Doors, JIRA, Axosoft, Pivotal Tracker

Data Analysis & Business Intelligence: Microsoft BI Tools, Excel, Power PI, R, SPSS, Weka

Documentation & Presentation: Microsoft Office (Word, Excel, PowerPoint), Office 386

Planning & Team Collaboration: MS Project, TFS, HP ALM

Technologies: C#, Java, C++, Asp.net, JSP, Spring, HTML, CSS, JavaScript, XML, T SQL, SharePoint, MS SQL Server, DB2, Toad

Software Life Cycles & Methodologies: SDLC, Agile, Scrum, Kanban, RUP, AUP, OOAD, JAD, SOA, BABOK, Lean, 6Sigma, TOGAF, FEAF, ITIL, DevOps.

PROFESSIONAL EXPERIENCE

CAREER NOTE: Completed on-campus studies and currently taking distance education courses to complete a Master's Degree in Computer Science (Available for full-time, W-2 employment).

MINISTRY OF INTERIOR INFORMATION SYSTEM DEPARTMENT, Doha, Qatar 2013-2015

National ministry providing peace and security and organizing police forces to maintain protection of national security and safety and security of nationals and expatriates and preventing crime.

Business / Systems Analyst; Products Manager

Utilized analysis expertise to analyze business needs of clients and stakeholders, identifying issues and proposing solutions. Analyzed existing systems. Gathered requirements and translated into specific project briefs. Analyzed technical data and prepared detailed reports. Served as liaison between external and internal stakeholders, employing outstanding collaboration and communication skills.

Selected Projects:

Ministry of Interior services including traffic and residency (Cloud, Mobile Services, SaaS)

Built specification for the services through market analysis and business studying, prepared Product Backlog, Wireframes, Test Plans and followed up development and testing teams.

Official Qatar addressing system (GIS)

Built the system vision, lead the coordination with the other ministries, gathered requirements, built system specification.

EGYPT NETWORK, Riayadh, Saudi Arabia / Cairo, Egypt 2013

Information technology solutions provider for Microsoft technologies with strong experience in Microsoft core infrastructures, business productivity solutions and professional services.

MOSTAFA HASHKIL

Page 2 +1-641-***-**** *******.*******@*****.***

EGYPT NETWORK, Riyadh, Saudi Arabia 2013 (CONTINUED)

Senior Business / Systems Analyst

Spearheaded all analysis activities including interviewing clients, analyzing documents and gathering requirements. Converted customer requirement into specific project briefs (user stories). Developed comprehensive business and system analysis documents. Monitored quality control. Directed new system implementation. Coached and monitored technical writers to create effective user manuals. Trained users on accurate system use.

Built Vision and SRS Document, User Stories for SharePoint Portal: Utilized TFS, Word, Excel, Visio and MS Project to develop successful project to meet client specifications.

SAKHR SOFTWARE, United Arab Emirates / Muscat, Oman 2007-2012

Market leader in advanced Arabic language technology and solutions with more than 28 years of leading research and development in Arabic computational linguistics

Senior Business, Systems Analyst

Directed activities of highly successful analysis team. Created outstanding business / system analysis documents. Converted customer requirements into specific project briefs (use cases). Monitored quality control. Directed new system implementation and trained users on new system technology. Coached technical writers to create effective user manuals.

Selected Projects:

E-Government Educational Portal for Oman’s Ministry of Education: Developed Learning Management System including Student Affairs and Scholastic Timetable. Analyzed, modeled, designed and implemented 134 business process (BPA).

SEVENTH DIMENSION EGLOBAL (SDG), United Arab Emirates 2006

Provider of e-commerce, information technology, e-business solutions and continuous customer support to businesses seeking to establish or enhance their online presence and global reach.

Products Manager / Business, Systems Analyst

Utilized team leadership, project management and product management expertise to lead successful development team. Initiated and oversaw E-Government and E-Commerce projects, employing exceptional project management skills. Built SRS. Utilized: Word, Excel, Visio and MS Project.

Career Note: Additional work experience includes Software Developer / Analyst during 2003-2006 for various companies including ATK Tech, SANATech and NTG Clarity, initiating and implementing information management systems for various large-scale clients.

EDUCATION

Master of Science in Computer Science

(In progress via distance education; expected completion March 2018)

Maharishi University of Management, Fairfield, Iowa

Bachelor of Science in Computer Science (2003)

Faculty of Computers & Information, Cairo, Egypt

Certifications

Preparing for (CBAP) test,

Professional Business Writing (British Council)

Microsoft Certified Application Developer (MCAD)

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