Customer Service Sales

Sandra Fedroff

* ******* *****, *******, ** *****

848-***-****

******.*******@*****.***

CUSTOMER SERVICE PROFESSIONAL

Profile

** ***** ** ********** ********** in customer service and sales support.

Objective

To obtain a challenging and rewarding position in the customer service field where I can utilize my skills and gain career growth.

Employment

Joshen Paper, Edison, NJ

2005 -2015

Customer Service Representative

Work with several sales professionals and their 20+ accounts, including several corporate accounts.

Create quotes for new customers and current customers on new business.

Quickly and effectively solve customer challenges.

Control inventory of special order items, acting as the liaison between purchasing and the customer.

Maintain price files for all customers handled by my sales professionals.

Central Parking System, New York, NY

1987-2003

Senior Audit Clerk

Responsible for the daily reconciliation of regions courier pick up deposits.

Responsible for maintaining a weekly shortage report for region.

Review all journal entries, adjustments, and revenue summaries.

Ensure all weekly, monthly, and quarterly revenue closings deadlines are met.

Responsible for ensuring company policies and procedures are being adhered to.

Responsible for closely monitoring revenue trends detecting imbalances.

Square Industries/Central Parking System, New York, NY (company became above company)

Senior Audit Clerk

Frequent interaction with property managers on progress of facilities daily operations, assisting with journal receipts and disbursement for 150 location throughout the Metropolitan area.

Responsible for 150 locations internal audits.

Maintained data for locations revenues and discrepancies on AS400 system.

Generated and maintained reports tracking revenue profits and losses.

Education

Dickenson High School

Req.Salary $35,000

References Request

John LaColla Vice President of Joshen Paper & packaging 973-***-****

Lou Campos 908-***-****

Kirk MarCarian General Manager of Joshen Paper & Packaging 516-***-****

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