CURRICULAM VITAE

WZ-**-B, Ram Garh Colony,Street No-9

New Delhi-110015, Near Kirti Nagar

Mob No:– 981*******/903-***-****

SUNNY KAPOOR E– Mail –actobs@r.postjobfree.com

CAREER OBJECTIVE:-

I wish to grow with my job and want to enhance and contribute my skills by working for an organization. My ambition is to achieve success in all the scenarios.

EDUCATIONAL QUALIFICATION:-

High schooling from C.B.S.E Board.

Sr. Secondary from C.B.S.E Board.

Graduation in B.A political science (Hons) from D.U.

WORK EXPERIENCES:-

Presently Working with Bharti Retail LTD(FUTURE GROUP)as aStore Manager in Easy Day Super Market.From March 2015.

Worked with Airmerger prepaid servicesINDIA (P) LTDas aMarketing Manager.From May 2013 to March 2015.

Worked with JIVA RETAILS INDIA (P) LTD as a Retail brand Manager. (Brand BURG) From April 2012 to April 2013

Worked with ORIX Auto Infrastructure Services Limited AnIL&FS Joint Venture Company as a Team Leader in DELHI CAB.From May 2010 to Mar 2012.

Worked with Tele Tech Bharti as a Customer Care Executive & Assistant Team Leader in AIRTEL Process. From Feb 2006 to Dec 2009.

Work Experience with Bharti Retail LTD :-

Responsibilities :-

Handling 3500 sqr feet store area.

Handling Fully FMCG Store.

Controlling Dump and Shrink.

Working for profitable sale

Vendor Management.

Plan Roaster According to Store Need.

Handling Team of 16.

Inventory management.

Visual merchandising.

Take briefing according to requirement.

Work on Plenty of Audits.

Making some MIS reports on daily basis.

Proper execution of Flagging and communication given by H.O.

Work Experience with Airmerger prepaid services India Private Ltd :-

Responsibilities :-

Generate business from market.

Generate new lead from market.

Distribute work according to team mates potential.

Flexible for work time.

Take briefing according to requirement.

Making some MIS reports on daily basis.

Work Experience with Jiva Retails India Private Ltd :-

Responsibilities :-

Manage a store.

Making some MIS reports on daily basis.

Responsible for all the activity which is going on our store.

Manage extra activities those are outside of our store.(Like Fairs & Promotions)

Announced Incentive & give them a sales target to everyone.

Team Meeting & Briefing as per the requirement.

Taking care of Inventory.

Fill Inventory according to our store need from our ware house.

Conduct training for new joined candidate.

Doing V.M for our store.

Make incentive parameters with the help of our seniors.

Work Experience with ORIX AUTO INFRASTUCTURE SERVICES LTD :-

Responsibilities :-

Handling Transportation portfolio forORIX for Delhi-NCR Region.

Working as a team Leader.

Coordinating with Transport Managers for client satisfaction.

Handling corporate client also.

Having 5 Dispatcher & 10 callers strength.

Ensuring KPI’s achievement.

Arranged cabs for Six hundred & fifty clients on daily average basis.

Some time work on other projects also.

Work Experience with Tele tech India Private Ltd :-

Responsibilities:-

Received all type of incoming calls from customers.

Query, Complaint & Requests.

Star of the month 2 Times.

Manage a Floor.

Making Attendance.

Handling a Team of 30 Agents.

Taking escalation calls on the floor.

Downloading latest updates for the team.

Mentoring the agents on floor and providing floor support to them.

Computer Knowledge:-

Packages Known:-MS Office (MS-Excel, Word, Power Point, Access), Internet and E-mail.

STRENGTH:-

Smart worker.

I have great problem-solving skills and I am willing to learn new things to get the job done.

I have ability to learn from my mistakes.

I am a team player and work well with others.

WEAKNESS:-

some people say I’m over friendly.

PERSONAL DETAILS :-

Name : sunny kapoor

Father’s Name : Sh. R.S kapoor

Date of Birth : 26th july 1983

Language known : English, Hindi &punjabi

Gender : Male

Marital Status : Married

Date:

Place: New Delhi (sunny kapoor)

Contact this candidate