Human Resources Management

Ruth Stevelman, PHR, SHRM-CP

**** ******** ***** **** *******, Texas 77095 [713] 857–1696

*.*********@*****.*** http://www.linkedin.com/in/ruthstevelman

STRATEGIC HUMAN RESOURCES PROFESSIONAL

Consultative / Versatile / Resourceful

Human Resource professional skilled in the successful delivery of complex and sensitive human resource initiatives. Demonstrated credibility to align cross-functional teams and projects with tactical business priorities. Additional expertise includes extensive experience in recruiting, talent management, employee engagement, and training and development.

-Performance Management - Recruiting & Retention

-Employee Relations -Compensation and Benefits

-Organizational Development -Rewards and Recognition

PROFESSIONAL OVERVIEW

Human Resources Manager Jan. 2014 - Present

VISUAL COMFORT & CO. Houston, TX

Premier American lighting design and manufacturing company.

Lead the alignment of Human Resources services by providing strategic direction to ensure a high performance culture which emphasizes quality, productivity and the ongoing development of a superior workforce.

Ensure the alignment of human resource processes with business and operational goals focusing on increasing the strategic value of HR to the organization. Provide expertise in talent acquisition, performance management, compensation, and organizational effectiveness.

Recruit hourly, salaried and executive talent through the use of job boards, social media, college recruiting, employee referrals, professional associations, networking and search firms.

Created a long- term recruiting strategy for the company which resulted in saving over $250,000 annually.

Coach management through the phases of the employee lifecycle. Make recommendations that effectively resolve problems that are in compliance with state and federal laws.

Facilitate resolution of employee relations issues including, formal/informal complaints to resolution, discipline and/or terminations.

Design, develop and facilitate training to all level of employees to enhance the workforce.

Responsible for the development plans for job competencies and training required ensuring that employees have the knowledge, skills and abilities required to ensure success in both current and future roles.

Develop a structured compensation system that reflects tenure, skill level, and duties.

Manage benefits administration including multiple insurance plans, COBRA, leaves of absence, 401(k) plan, ERISSA audits and coordinate annual open enrollment process.

Oversee talent acquisition and performance management in order to forecast resources to hire the most qualified talent in a timely manner. Manage turn-over and track HR metrics.

Responsible for HR metric collection and analytics, and devise solutions using quantitative analysis.

Develop policies and procedures and revised the employee handbook to ensure federal and state compliance.

Assistant Director of Talent Management 2012 – Oct. 2013

NEIGHBORHOOD CENTERS, INC. Houston, TX

Largest non-profit Agency in Texas, employing 1,200 employees throughout 73 locations.

Lead the talent management initiative by coaching/mentoring leaders to identify talent critical to the growth and success of the organization. Drive talent decisions through partnerships with key leaders, and oversee the recruitment, selection, assessment, engagement, and retention process.

Oversee employee life cycle including: sourcing, recruiting, interviewing, on-campus recruiting, developing offer letters, on-boarding, training, goal setting, performance evaluations, performance improvement plans, employee relations investigations, exit interviews, terminations and severance agreements.

Deliver strategic guidance for supervisors to ensure disciplinary actions, demotions, terminations and severance packages are handled fairly and uniformly.

Recruit talent through an applicant tracking system (ATS), non-profit networks, job boards, career fairs, employee referrals and social media.

Oversee the performance evaluation process for the entire organization. Coach Hiring Managers on developing S.M.A.R.T. goals and how to objectively write and deliver a performance evaluation.

Manage the effective implementation and communication of compliance to all HR policies procedures and processes to ensure federal and state compliance

Create new job descriptions, and revise existing job descriptions for over 200 positions.

Accountable for developing and delivering new hire orientation and soft skill training.

Investigate and resolve employee relations and EEO investigations.

Successfully resolve unemployment claims resulting in substantial savings to the organization.

Supervise eight direct reports.

Human Resources Manager 2010 – 2012

WEINSTEIN SPIRA & COMPANY Houston, TX

Mid-market public accounting firm providing audit, tax and advisory services.

Provided strategic direction and best practices to ensure federal and state compliance in recruiting retention, on-boarding, benefits administration, compensation, employee relations, coaching, and performance management.

Oversaw the employee life cycle including: sourcing, heavy emphasis on recruiting, interviewing, on-boarding, training, employee engagement surveys, performance evaluations, performance improvement plans, conducting employee relations investigations, executive coaching, terminations, severance agreements, and exit interviews.

Developed partnerships with colleges and universities to recruit students and alumni for exempt professional positions.

Administered company’s benefits including open enrollment, section 125, qualifying events, COBRA, and 401(k) enrollment. Responsible for administering FMLA, handling ADA requests, and Worker’s Compensation.

Conducted salary benchmarking and developed compensation guidelines. Oversaw the annual merit review program, and developed succession plans for high potentials.

Developed policies and procedures and revised the employee handbook to ensure federal and state compliance.

Designed, developed, coordinated, and delivered training focusing on soft skills.

Senior Human Resources & Organizational Development Consultant [HR Manager] 2009 – 2010

MEMORIAL HERMANN HEALTHCARE SYSTEM Houston, TX

Largest not-for-profit healthcare system in Texas, employing 20,000 employees through 11 hospitals in the greater Houston area.

Developed strategic partnerships with senior leadership and cross-functional clients in identifying opportunities and creating initiatives designed to build organizational efficiency and mitigate potential risk. Accountable for new hire orientation and on-boarding, employee and patient satisfaction, retention, performance management, employee relations investigations and unemployment claims. Captured metrics on employee and patient satisfaction. Provided guidance on compensation, benefits and employment laws [EEO, HIPAA, FMLA workers compensation and ADA guidelines].

Analyzed and diagnosed root cause of human resource issues involving patient and employee satisfaction. Launched survey approach, facilitated focus groups, and utilized metrics to implement departmental interventions in collaboration with key stakeholders to formulate action plans, develop processes, and reward and recognition programs.

Delivered strategic guidance for supervisors to ensure disciplinary actions, demotions, exit interviews, terminations and severance packages were handled fairly and uniformly.

Researched, designed, developed, facilitated and evaluated training to address challenges [including but not limited to] rewards and recognition, supervisory skills, diversity, team work and leadership development.

Investigated, mediated and resolved employee relations issues and effectively handled unemployment claims.

Conveyed executive level coaching utilizing a variety of assessment tools.

Human Resource Project Manager 2006 – 2009

AMERICAN PRODUCTIVITY AND QUALITY CENTER [APQC] Houston, TX

World’s leading resource for performance analytics, best practices, process improvement and knowledge management serving Global 1000, government and nonprofit organizations.

Delivered strategic, consultative and collaborative consulting to senior executives. Led several high-profile projects comprised of global and domestic Fortune 500 clients [multiple industry sectors] through the full life cycle of human resource benchmarking initiatives to deliver and facilitate discussion of research, analysis, and publish findings.

Provided thought leadership for all human capital management projects and all aspects of Human Resource consulting, metrics and benchmarking initiatives.

Oversaw and managed multiple projects simultaneously, developed project plans and milestones, ensured all projects were completed on time, on budget with a high degree of customer satisfaction.

Developed surveys and captured metrics from data collection, validation, analysis and reporting essential to the quantitative reporting process.

Facilitated qualitative sharing of information through needs assessment, consensus building, change management and results implementation fueling custom HR consulting projects such as business process management, product innovation and knowledge management.

Published three white papers on human resources topics (listed below).

EDUCATION

Master of Science Occupational Technology [Training and Development]

University of Houston – Houston, TX {Graduated Suma Cum Laude}

Bachelor of Science Communications Florida State University – Tallahassee, FL

CERTIFICATIONS

Certified Professional in Human Resources [PHR]

Certified Trainer, Achieve Global

Certified Trainer, Zig Ziglar

Certified Mediator, Accredited, State Bar of Texas

Certified SHRM HR Professional [SHRM-CP]

Certified Work Keys Job Profiler, ACT

Certified Program Manager, LERN

TECHNICAL SKILLS

Paycom, eRecruit, Lawson, HR Infinity, HRM Direct, MS Office Suite [Excel, Outlook, PowerPoint, Word]

PUBLICATIONS

Stevelman, R. [2009]. Title: Strategic Workforce Planning – Anticipating Talent Gaps [white paper].

Stevelman, R. [2008]. Title: Identifying and Assessing High-Potential Leaders [white paper].

Stevelman, R. [2007]. Title: Recruiting, Selecting and Retaining Talent [white paper].

PROFESSIONAL AFFILIATIONS

Member, Society of Human Resource Professionals [SHRM]

Member, HR Houston

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