Matthew Simpson
Claims Subrogation Adjuster
Fenton, MO 63026
Claims Adjuster with 20+years of experience in reviewing, interpreting and adjusting claim chargebacks
with one of the largest moving companies in the country. Regarded as highly organized and detail orientated with proven ability to successfully train, supervise and schedule staff. Also experienced in interpreting
statistical data, invoices and inventory control; considered proficient in accounting skills in addition to
updating and interpreting data reports. Recognized for strong customer service skills and ability to handle
conflicts effectively.
Claim Subrogation Adjuster
UNIGROUP, INC - Fenton, MO
1988 to Present
The holding company for United Van Lines and Mayflower Transit, supporting pre-assignments, housing,
moving and destination services around the world, servicing nearly 1,000 locations across more than 180
countries.)
Claims Subrogation Adjuster
acto1e@r.postjobfree.com - 636-***-****
Private
Work Experience
Matthew Simpson
Claims Subrogation Adjuster
Fenton, MO 63026
Claims Adjuster with 20+years of experience in reviewing, interpreting and adjusting claim chargebacks
with one of the largest moving companies in the country. Regarded as highly organized and detail orientated with proven ability to successfully train, supervise and schedule staff. Also experienced in interpreting
statistical data, invoices and inventory control; considered proficient in accounting skills in addition to
updating and interpreting data reports. Recognized for strong customer service skills and ability to handle
conflicts effectively.
Claim Subrogation Adjuster
UNIGROUP, INC - Fenton, MO
1988 to Present
The holding company for United Van Lines and Mayflower Transit, supporting pre-assignments, housing,
moving and destination services around the world, servicing nearly 1,000 locations across more than 180
countries.)
Claims Subrogation Adjuster
acto1e@r.postjobfree.com - 636-***-****
Private
Work Experience
Matthew Simpson - Claim Subrogation ... - Fent…
Saved to Dropbox • Feb 15, 2016, 12:50 AM
2009 to 2015
Responsible for the subrogation claims from the third party insurance companies for all of the United Van
Lines and Mayflower domestic cargo shipments in the system. Reported to the Manager of Claims in a
department of 25-35 employees. Responsibilities included e- mailing documentation and providing status
updates to the third party insurance companies in regards to subrogations and tracing for missing items.
Also reviewed National Account Contracts as they applied toward the carrier's liability amounts and claim
coverage. Prepared settlement letters detailing the claimed items and the carrier's settlement amount for the
subrogations and allocated claim chargebacks to the correct liable parties on the subrogations. Reviewed
system information in regard to the revenue distribution to correctly allocate the claim chargebacks, entered and reviewed system memo pad entries on the subrogation claim orders.
• Participated in the CPPC convention in 2014 for the agents and furniture repair firms.
Claims Review Specialist
UNIGROUP, INC
1999 to 2009
Responsibilities included reviewing claim settlement inquiries from agents that were disputing the claim
chargebacks on particular orders. Also reviewed and determined the correct chargeback and re-allocated the chargeback to the correct parties on the order if necessary. Prepared and organized training round table
meetings for the Adjusters to help them better understand how to correct claim chargebacks. Also
responsible for the monthly Excel reports for management to determine quantity and specific errors for the month. Prepared a monthly report detailing results from the data and recommendations for improvement to
management and the Adjusters. Reported to the Director of Claims. The department included 40-50
employees during this time frame.
• Preparation, Organizing and Presentation of the Claim Adjuster Roundtables for training purposes in regard to Claim Chargebacks.
2009 to 2015
Responsible for the subrogation claims from the third party insurance companies for all of the United Van
Lines and Mayflower domestic cargo shipments in the system. Reported to the Manager of Claims in a
department of 25-35 employees. Responsibilities included e- mailing documentation and providing status
updates to the third party insurance companies in regards to subrogations and tracing for missing items.
Also reviewed National Account Contracts as they applied toward the carrier's liability amounts and claim
coverage. Prepared settlement letters detailing the claimed items and the carrier's settlement amount for the
subrogations and allocated claim chargebacks to the correct liable parties on the subrogations. Reviewed
system information in regard to the revenue distribution to correctly allocate the claim chargebacks, entered and reviewed system memo pad entries on the subrogation claim orders.
• Participated in the CPPC convention in 2014 for the agents and furniture repair firms.
Claims Review Specialist
UNIGROUP, INC
1999 to 2009
Responsibilities included reviewing claim settlement inquiries from agents that were disputing the claim
chargebacks on particular orders. Also reviewed and determined the correct chargeback and re-allocated the chargeback to the correct parties on the order if necessary. Prepared and organized training round table
meetings for the Adjusters to help them better understand how to correct claim chargebacks. Also
responsible for the monthly Excel reports for management to determine quantity and specific errors for the month. Prepared a monthly report detailing results from the data and recommendations for improvement to
management and the Adjusters. Reported to the Director of Claims. The department included 40-50
employees during this time frame.
• Preparation, Organizing and Presentation of the Claim Adjuster Roundtables for training purposes in regard to Claim Chargebacks.
2009 to 2015
Responsible for the subrogation claims from the third party insurance companies for all of the United Van
Lines and Mayflower domestic cargo shipments in the system. Reported to the Manager of Claims in a
department of 25-35 employees. Responsibilities included e- mailing documentation and providing status
updates to the third party insurance companies in regards to subrogations and tracing for missing items.
Also reviewed National Account Contracts as they applied toward the carrier's liability amounts and claim
coverage. Prepared settlement letters detailing the claimed items and the carrier's settlement amount for the
subrogations and allocated claim chargebacks to the correct liable parties on the subrogations. Reviewed
system information in regard to the revenue distribution to correctly allocate the claim chargebacks, entered and reviewed system memo pad entries on the subrogation claim orders.
• Participated in the CPPC convention in 2014 for the agents and furniture repair firms.
Claims Review Specialist
UNIGROUP, INC
1999 to 2009
Responsibilities included reviewing claim settlement inquiries from agents that were disputing the claim
chargebacks on particular orders. Also reviewed and determined the correct chargeback and re-allocated the chargeback to the correct parties on the order if necessary. Prepared and organized training round table
meetings for the Adjusters to help them better understand how to correct claim chargebacks. Also
responsible for the monthly Excel reports for management to determine quantity and specific errors for the month. Prepared a monthly report detailing results from the data and recommendations for improvement to
management and the Adjusters. Reported to the Director of Claims. The department included 40-50
employees during this time frame.
• Preparation, Organizing and Presentation of the Claim Adjuster Roundtables for training purposes in regard to Claim Chargebacks.
Government/Military Adjuster
UNIGROUP, INC
1993 to 1999
Handled responsibilities of Alternative Service Claims. Duties also included a monthly statistical report
(Lotus 1-2-3); attended WordPerfect training in-house. Reported to the Manager of Claims. The department
consisted of 55 employees during this time period.
• Selected to receive training on the Mayflower System in Indianapolis, IN in 1996 and trained the
Home Office Claims Management team on the Mayflower system, including Government and
Military claims.
National Account Adjuster
UNIGROUP, INC
1991 to 1993
Handled the claims for major National Account Claim shipments including AT&T, Chubb Group, and
General Motor account claims. Correctly allocated the claim chargebacks to the correct liable parties in the system and reported to the Manager of Claims. The department consisted of 55 employees during this time
frame.
• Successfully trained new Adjusters and assisted with Delay Claims.
California Adjuster
UNIGROUP, INC
1990 to 1991
Regular Adjuster
UNIGROUP, INC
1988 to 1990
Government/Military Adjuster
UNIGROUP, INC
1993 to 1999
Handled responsibilities of Alternative Service Claims. Duties also included a monthly statistical report
(Lotus 1-2-3); attended WordPerfect training in-house. Reported to the Manager of Claims. The department
consisted of 55 employees during this time period.
• Selected to receive training on the Mayflower System in Indianapolis, IN in 1996 and trained the
Home Office Claims Management team on the Mayflower system, including Government and
Military claims.
National Account Adjuster
UNIGROUP, INC
1991 to 1993
Handled the claims for major National Account Claim shipments including AT&T, Chubb Group, and
General Motor account claims. Correctly allocated the claim chargebacks to the correct liable parties in the system and reported to the Manager of Claims. The department consisted of 55 employees during this time
frame.
• Successfully trained new Adjusters and assisted with Delay Claims.
California Adjuster
UNIGROUP, INC
1990 to 1991
Regular Adjuster
UNIGROUP, INC
1988 to 1990
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Bachelor of Science in Management Science
St. Louis University - St. Louis, MO
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©2016 Indeed - Cookies, Privacy and Terms
Bachelor of Science in Management Science
St. Louis University - St. Louis, MO
Edit Edit Resume Resume
Find Find Jobs Jobs
Forward Forward Resume Resume
Who can see your resume?
Public
Your resume will be visible to anyone, in
accordance with our terms. Your phone
number and email address are only
provided to employers you apply to. Your
street address is visible only to you.
Private
Your resume is not visible. Employers
cannot find your resume, but you can
attach it when you apply to a job.
Delete your resume
Education