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Customer Service Manager

Location:
El Paso, TX
Posted:
February 25, 2016

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Resume:

Nayeli Iturralde

915-***-**** acto0b@r.postjobfree.com 554 Martha WAY El Paso, TX 79907

Objective

To obtain a position where I can apply and develop my skills and experience in office

knowledge.

Experience

INTERVIEWER, MEXICANS AND AMERICANS THINKING TOGETHER, CHAPARRAL, NM APRIL 2014 - FEBRUARY 2016

As an interviewer and currently the supervisor, I communicate with persons to whom are being repatriated to their home country, Mexico. We offer help to create a curriculum for each of the returnees. As well as to communicate via Email to the ICE (Immigration and Customs Enforcement) offices, Border Patrol and our own analysts with the results of returnees interested in the program.

CENTRAL AISLE CASHIER, SEARS, EL PASO, TX 2012 - 2014 As a cashier for the department store Sears, we would handle cash on regular basis. Help customers finish their purchases, by offering help to select their last items as well as a fast checkout without hassles. Offer help over the phone for items that were being look up for a customer before stepping into our store. Offer credit cards with special savings and club discounts.

STUDENT IN TRAINING, BEL AIR HIGH SCHOOL YISD, EL PASO, TX 2011-2012 Student in training would be the receptionist for the school’s front desk as well as assistant for the attendance office. Operate a telephone/switch board and answer questions for parents and direct the phone call to the proper help. Keep files on daily basis, also keep track of visitors entering the campus.

Education

Bel Air High School, El Paso, TX - Diploma 2012

Skills

Telephone/Switch board skills, 10-key calculator, filing, type sixty words per minute, fluent in English and Spanish, cash handling, data entry, proficient in Microsoft Word, Excel, PowerPoint and Publisher.

References

Available upon request



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