Technical Writer Project
Resume:
Mainframe Developer/Technical Writer
Frank DeStephan
P.O. Box 583, Far Hills, New Jersey 07931
******@*****.***
SUMMARY OF QUALIFICATIONS
Document Disaster Recovery Startup and Shutdown procedures and existing and proposed systems structures.
Create DR Run Books for infrastructure operations and Visio diagrams often in swim or flow format, MS Word templates for system, storage, capacity, database and network documents including requests for action or services.
Document technical meeting notes via traditional, telephone, portal meetings.
Gather and track updates to requirements and inventory components across multiple platforms via team face meetings and Go-To-Meeting; research files on Windows, IMAC, Unix, Remote Server, sql queried databases.
Document procedures AIG Systems Programmers, IBM Automation/Capacity Planning, Networking, VM, Virtual Servers.
Wrote documentation for Zero Coupons and developed price/yield calculations.
Developed software and documentation for Money Market instruments (Bills, CD, CP, BA, Maturing long term FI).
Wrote developer database user manual, Miles-Samuleson at Client site IBM Kingston; integrated circuit testing documentation at IBM East Fishkill.
Documentation Specialist Blue Cross NY, Overview Dental Claims processing.
Wrote source and edited user guides for Consumer Small Loan Interest Calculation system.
Experienced TW flows, Documentation, Scheduling, Troubleshooting.
Over 20 years experience researching, capturing business rules and requirements, writing functional specifications, testing, designing, developing, coding mainframe applications, MVS MVS/COBOL/DB2/CICS. Leading development projects.
HealthCare/Pharmaceutical (Medco Health, BC&BS New York)
Experienced researching and writing specifications, coordinating with Operations, (Resource and DASD Management), code reviews, test cases, unit and QA testing and turnover.
Strong experience batch job run time efficiency. Application development, creating Test Cases and implementation for QA and UAT
Expert knowledge of mainframe programming languages, full SDLC from gathering requirements through QA testing to user signoff and production turnover.
Designed implemented efficient Point-0f-Sale batch scan of 40 million records for Chase.
Designed test case format and testing scenario. Mentored team for Simon&Schuster Y2K. Instrumental in helping keep project on schedule and saved contract for DMR. Result: Obtained Certification.
Designed unique, emergency fix for parallel batch technique to cut run time in half at Simon&Schuster for critical, royalty calculation process.
COMPUTER SKILLS
Hardware/Software IBM Z/OS, DB2 V8, RS 6000/UNIX, MVS/COBOL, CICS TS, Command Level, JCL, IDCAMS, FileAid, DB2/SQL, QMF, SQL, Syncsort, DB2 R8 SysIBM, Endevor, FileAid, Dispatch, IMS, EZtrieve, IBM Utilities, AbendAid, VSAM, Optimizer, Xpediter, Intertest, JCLCheck, Stored Procedures, CMMI, Omegamon, CA7-11, Clear Quest, Job Scheduling, Control-M, QA Testing, Compuware, Citrix GoToMeeting, Platinum, Spufi, Mac OS 10.6.8, VM Virtual Box, emacs, vim, Windows, MS Suite. PowerPoint, Excel, SharePoint.
MS Access, MS Word, Excel, MS Project, UNIX, FTP, Remedy
Applications Brokerage: Fixed Income, P&L, Derivatives, P&S, Compliance, Commissions, Private Banking, Security Master, FX, Mutual Funds, G/L, Zero Coupon, Small Loan Calculations
Pharmaceutical: Order Entry, Claims Processing
Familiarity: HTML, XML, MQ, HP QTP, Storage Area Networks, IBM Web NFS file systems, VM Virtual Box, Java Script, MS SQL, Agile
EMPLOYMENT
Columbia University Jan 2015 to Feb 2016
Technical Writer (Contract)
oWriting CICS application documentation in IBM VM system for users and regulations in Word/SharePoint environment.
oResearching material, formatting user guide, TC, screen shots, data tables.
ENF Consulting May 2014 to Jan 2015
Technical Writer (Contract)
oWriting Java Developers Guides in visual studio.net environment. Interviewing/writing Word/SharePoint/Visio/Acrobat Pro.
oDocumenting web pages, layers, methods, objects, stored procedures, XML. Compliance application financial systems.
AIG
Livingston, NJ Apr 2013 to May 2014
Technical Writer (Contract)
oDocumented Network, Automation, Capacity Planning, WebSphere, systems including LPAR VM loads involving Linux, Unix Virtual system maintenance.
oUsing MS Office Suite, PowerPoint, Excel, hyperlinks, shells and SharePoint working with operations managers, technicians, SME’s, stakeholders.
oWriting systems documentation, procedures and run books, for Federal Readiness Compliance project for large-scale financial systems support.
oResearching z/OS, z/VM, DB2, CICS, UNIX, Linux, Sysplex LPARs to support engineering documentation,
Express Script (Medco) Aug 2012 to Feb 2013
Contract Team Lead
oLead project development team from Business specifications through turnover.
oWrote Specifications and documentation SDLC for new and changed application. MS Suite, VISIO, SharePoint.
oMonitoring development test specifications and use cases for offshore developers, large scale claims applications.
oMet business/development groups implement data integration merging retail pharmaceutical businesses.
oVISIO flows for multi-platform systems for design and analysis.
UPS Jun 2012 to Aug 2012
Paramus, NJ
Contract Analyst
Wrote specifications, documented system for batch International Shipping, JCL design.
Seeking Position Apr 2012 to May 2012
Medco Health Solutions Oct 2011 to Mar 2012
Franklin Lakes, NJ
Contract Developer
oRegression testing QA large scale claims system in Cobol, CICS, JCL, VSAM, DB2, and HP QTP transactions invoked from mid-level server applications.
oSupporting offshore testing /development teams. Gathering user specifications. Documenting results and preparing turnover components. Using MS Word, Excel.
Seeking Position Jul 2011 to Sep 2011
Medco Health Solutions Oct 2000 to Jun 2011
Contract Developer
oRegression testing large scale claims system in Cobol, JCL, VSAM, DB2.
oSupporting offshore testing /development teams. Researching, meeting users, gathering business rules, documenting specifications, test procedures and results. Preparing turnover knowledge components.
Seeking Position Jul 2011 to Oct 2011
MedcoHealthSolutions Oct 2000 to Jun 2011
Franklin Lakes, NJ
Applications Architect
Assignment Site: Montvale, NJ
oDesigned, wrote functional specifications, code, implemented Cobol/DB2 CICS applications for Order Entry System using MS Word, Excel.
oResearched, met users, wrote functional specifications, coded CICS server calls; implement redesigned enhancement of PROFM pharmacy CICS screens to enable pharmacists access to customer records, method update DB2 with allergy and drug reaction information.
oTroubleshoot user issues and abends supporting Help Desk for CICS Order Entry system. Recommended solutions, document, reassign to area of responsibility. Created Run Books and user procedures. Investigated AbendAid transaction/system dumps.
oAnalyzed existing CICS and Batch Cobol/DB2 SQL requirements and produced Technical Requirements Document including DB2 and VSAM performance considerations.
oResearch, write functional specifications, design, code, test batch projects with new development Cobol VSAM applications. Replace VSAM with DB2 singleton SQL and cursor fetch.
oResearch, code Cobol/DB2, test numerous Batch/CICS inventory applications using utilities, GDG's, Syncsort, JCL, Endevor.
oResearch, write specifications, code, test Inventory CICS screens using multiple fetches from DB2 files to enable Finance Group to increase drug pricing functionality via information cross sections of inventory ordering processes via invoice, drug, vendor number. Used batch utility and Platinum Spufi for table development.
oResearch SASS, ftp, NDC jobs for Operations CA-7 Job Scheduling ad hoc projects. Wrote and edited research docs for schedu
oCode, test changes on distributed Java platform server automation for CICS DB2 applications.
DMR Consulting Sep 1998 to Oct 2000
Edison, NJ
Senior Mainframe Developer
Client Sites: Simon&Schuster (Pearson Education)
Old Tappan, New Jersey
oDesigned test case forms and advised less experienced team members providing technical support for developers, testers. Result was Y2K compliance.
oEnvironment Mainframe Cobol, CICS, DB2, Panvalet.
oWrote and edited standard test cases for use by testing group. Provided mainframe technical direction for preparation of project plans, schedules for performance testing at Simon&Schuster. Resulted in Y2K certification.
o Completed Y2K Compliance testing then integrated with production and change management for dual Order Entry systems (Higher Education and Consumer)
o Set up and installed Y2K production environment including Job Stream testing for DB2 and VSAM in Logical Partition with date IPL’d to 2000.
Client Site: Chase Manhattan
Water Street, NewYork, NY
oResearched, coded Cobol/JCL/Syncsort to implement Bridge-To-Sales data extract or 40 million Chase customer marketing plan. Environment Mainframe Cobol, CICS, DB2, MS Suite.
oSolved technical problems in turnover process to navigate in-house procedures in change management process including CA7 scheduling, data storage, Endevor components, compile options, RACF/ACF2, testing environments for residual Chemical, Chase, Manufacturers Hanover merger.
Client Site: Simon&Schuster (2nd Project)
Old Tappan, New Jersey
Fulfilled accounting regulatory deadline requirement for critical month-end Royalty reporting. Used Omegamon for unique solution when called upon to save another group’s project. Researched coded Cobol/DB2 internal tables and calls to provide cost effective, emergency solution to solve royalty calculations. Saved project contract for DMR Consulting.
Tiffany Consulting, (Client Site: Hoechst/HNA, Inc.) Jun 1997 to Aug 1998
Senior Consultant Programmer
oCoded, tested and implemented batch Cobol payroll conversion with setting up EDI transmissions at Hoechst and implemented conversion from in-house payroll system to Ceridian. On short notice deadline, repeated entire process for ADP.
Supported Hoechst partnership sites for SAP conversions, ad hoc projects for Accounts Payable and General Ledger, HR. Cobol, CICS, DB2, MS Suite.
oCoded, tested and maintained update process for Midwest Legal, Metropolitan Life and 1099 Tax reporting.
ACS Consulting (Client Site: Deutsche Bank) Jan 1997 to Jun 1997
Senior Consultant Programmer/Analyst
oSupported conversion for brokerage system to Microfocus Cobol/Oracle environment running Unix.
oConverted data and migrated conversion programs to new AIX RS6000 platform. Using emacs and vim command line editors.
Smith, Barney Jul 1996 to Jan 1997
Senior Programmer/Analyst
oModified procs for equity, fixed income, Money Market instruments to merge reporting systems for Shearson and Smith Barney. Cobol, CICS, DB2, Panvalet.
oModified daily batch reporting for cost-of-carry finance allocation for trading desk Firm Trading Fixed, Income Reporting for firm inventory, Repos, Bank Loans, and Special Situations. Batch FX transaction processing. Wrote specifications.
JP Morgan Aug 1994 to May 1996
Senior Consultant Programmer/Analyst
oAdded value to Private Banking Client Statement with report functions for Listed Derivatives moving date from mainframe to middleware package.
oModified and tested Batch Cobol VSAM to develop interfaces for Foreign Exchange, Futures contracts, Listed Options and performed system and business analysis functions. FX calculations and listed option middleware documentation. Specifications MS Word, Excel.
oMaintained MBS Interest Accrual and Price/Yield modules for statement reporting, portfolio performance and analytics.
oConverted Cytrol figuration call modules for treasury, agency, MBS/CMO, zeros and money market instruments. Troubleshoot SunGard FI Price/Yield modules.
Fidelity Brokerage Oct 1992 to Aug 1994
Consultant Programmer/Analyst
oCoded and tested program in batch Cobol/DB2/JCL to establish Compliance Surveillance System to monitor daily trading activity for cash, short and margin positions, market front running, delinquencies, fails, conventional and derivative trading.
oResearched trade and holders files across regions, servers, databases, on-line transactions, UCC-7 dependencies/triggers and daily batch night-cycle.
Nabisco Products Group Dec 1991 to Oct 1992
Consultant Programmer/Analyst
Completed projects in COBOL II/CICS/DB2 for Order Entry/Invoices
oCoded, tested and implemented Commissions screen providing information for freight forwarding operation.
oCreated new maps (BMS) and converted VSAM to DB2 utilizing I/O Module Calls.
oImplemented QMF Procs/Forms into production and utilized SPUFI for development and testing.
oCompleted transmission file Export Invoice reports utilizing Batch DB2 embedded SQL. Created DB2 tables, indexes, Keys, DCLGEN’s and Cursors
oPerformed data analysis for normalization and performance tuning with SYSIBM tables, Loads, Image Copy, Runstats, etc.
TECHNICAL WRITER
Drexel Burnham Lambert (1983 - 1988)
Documented systems and maintained user internal system documentation.
Monroe Systems (1982-1983)
Wrote user guides for Consumer Small Loan Interest Calculation system.
Blue Cross Blue Shield of Greater NY (1981-1982)
Wrote user guides, SOPs, procedures, code library, overview of Dental Claims processing system.
Miles-Samuelson Technical Documentation (1980-1981)
Wrote Technical Documentation for IBM database testing for internal software developers.
Documented Integrated circuit testing procedures for voltage ramping for CHIP development.
Education
Fairleigh Dickinson University
M.A., English
B.A., English
New York Institute of Finance
Finance and Brokerage Courses
Securities Industry, Bond Market, Corporate Bonds, US Government Securities Market, Securities Underwriting, Fundamentals of Fixed Income Calculations, Brokerage Operations, Financial Accounting, Commodities Operations, Money and Banking, Options Strategy, Information Center Concepts
New York University
Data Processing, COBOL and JCL courses
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