Customer Service Professional Experience
Resume:
Ashley M. Nelson
***** ********* ***** **. *** #*213
Houston TX, 77090
***********@*****.***
Career Objective: An entry-level position with opportunity for advancement and growth
Summary Of Qualifications:
Highly motivated, reliable, confident and committed to professional standards
Able to maintain cultural sensitivity with members of diverse groups,
while promoting team cohesiveness
Skilled at working independently, multi-tasking and delegating responsibilities
A creative, problem-solver who rapidly adapts to changing demands
Well organized – able to prioritize and generate results to achieve organizational objective
Professional Experience
K3 Creative Center – Humble, TX
01/2015- Present – Team Lead (Supervisor)
Screened and enrolled child care participants and families.
Performed Administrative duties.
Trained childcare staff
Cooked and prepare meals
Maintained grocery list/keeping all supplies stocked
Light cleaning
And step into a class room as needed
Tamara’s In-home Daycare – Spring, TX
03/2014 – 01/2015 – Supervisor/ caregiver
Supervised children
Cooked and prepared meals
Handled the food program/all payments
Implemented activities/lesson plans
Encouraged a safe and clean environment
Champions Christian Academy – Houston, TX 07/2013 – 03/2014 - 4y old Techer
Taught and encouraged the children socially, emotionally, and physically
Maintained and taught and a structured curriculum
Tested weekly and produced report cards every 12 weeks
Showed love and support for each child
Spring Independent School District – Houston, TX 11/2010 – 07/2013 - Transportation Bus Attendant/Childcare substitute
Performed a daily walk through on bus to make sure the bus is safe inside and out before and after allowing children of special needs to aboard.
This included strapping him/her in to a seat or car-seat and wheel chairs.
Mild cleaning of bus and mild paper work for each child.
Conduct structured activities and daily outside time.
Oakdale Private School – Houston, TX 3/2009 – 6/2010 – 2`s and 3`s Teacher
Stimulate and encouraged the growth of the child physically, socially, and emotionally.
Maintain a safety and healthy environment based on Minimum Standards.
Event planning/ Parties and other special events.
Rainbow Garden Learning Center – Houston, TX
8/2008 – 3/2009 – Assistant Director
Planned, developed and executed appropriate Lesson Plans for each age group.
Investigated and resolved parental concerns.
Screened and enrolled child care participants and families.
Trained childcare staff.
Performed Administrative duties.
Sears (The Woodlands Mall) – Woodlands, TX
2/2008 – 8/2008 – MCA
Provided Superior Customer Service.
Cashier.
Fitting room Assistant.
Assembling and putting out freight.
Education High school Graduate from Richard Milburn Academy 2006.
Certifications CPR, First Aid, CPI, and Diastat Trained.
References: Professional and personal available upon request
Dear Sir/Madame:
My Interest in a Professional Career opportunity has inspired me to explore employment opportunities with your organization. I am seeking a position that draws upon my diverse professional experience.
My professional experience has afforded me the opportunity of specialized training in Management of a childcare facility and Customer service. Additionally, I have worked as an Office Assistant, Customer care as well as student services. One of my strengths is managing multiple complex projects that require attention to superior organizational skills, I am self-motivated, take charge person that don’t mind getting dirty. I also understand the value and importance of working collaboratively with others to obtain the desired results.
I would appreciate the opportunity to meet with you to discuss employment opportunities with your company.
Thank you for your consideration.
Sincerely,
Ashley M. Nelson
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