Sharlita Hayden
Brooklyn, NY ****7
*********@*****.***
Experience
Seneca Insurance – New York, NY 08/2015-Present
Data Entry Clerk (Temporary)
Responsible for processing cancellations, renewals, non-renewals, endorsements and data entry on pricing log
Conservation Management Solutions- Brooklyn, NY 06/2015- 8/2015
Data Entry Clerk (Temporary)
Tenant registration input
ACE North American Claims- New York, NY 08/2007- 04/2014
Claims/Operations Assistant
Registered all new incoming Ocean/Commercial Marine losses (Hull, P&I and Cargo) for New York, Atlanta, Chicago, San Francisco, and Delaware offices
Acknowledged Broker(s) as well as Insured(s) of assigned claims rep & claim number.
Maintained department's log of all new losses, closed files and payments on Excel spreadsheet
Processed all expense and indemnity payments as well as stopping and voiding checks as requested by adjuster
Processed overseas Marine claims for our overseas offices to handle.
Assisted department's reps, Team Leader and AVP in processing payments in excess of authorized limit
Entered new reserves into Database system for claim adjustments
Interacted with other Third Party Administrators and Brokers, clients, consultants and underwriters via telephone regarding claimants or insured's
Responsible for resolving any problems regarding payments or checks that may have not been received by the payee
Gathered requested files for claims audits, Independently handled special projects
Administrative Duties: Ordered Supplies, answered phones, sorted and scanned mail, conference room setups
Paid invoices, handled faxes, made copies
Reliance Insurance Co. - New York, NY 04/1989- 08/2007
Claims Assistant
Set up all new losses and entered them into the system for GL, AL & WC policies
Entered requests for Proof of Claim forms from insured's and claimants
Prepped all incoming documents to be scanned into our Image right System
Assisted office managers in the handling of projects that required research and the creation of a log to update and keep information
Created and updated spreadsheets for department files using Excel
Data entry of all claims codes and policy accounts information using MS Word, Excel and other computer systems applications
Software
Windows NT, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes and AS400 (Wins), Image Right, Kodak Scanner, Genius, Apollo
Education
Murry Bergtraum H.S. for Business Careers- New York, NY