NADIA MAKHANI
* ******** *******, ***** ****, Ontario M2L 1T4
Phone: 647-***-****
Email: ********@******.*********.**
CAREER HIGHLIGHTS AND SKILLS
● Manage stakeholder expectations, evaluate strategies and take responsibility for delivering the project objectives
● Leadership skills with the ability to build strong relationships with Business partners and IT Teams
● Excellent written, verbal and presentation skills with ability to communicate clearly within all levels of the organization Able to articulate technical jargon to a non technical audience
● Held multiple consulting positions at companies such as Oracle, Nortel, Sybase, Bearing Point and Harvard
● Work closely with various teams such as Development, Architects, Business Analysts, Quality Assurance Analysts and Business Users during the entire Software Development Life Cycle (SDLC) to deliver effective solutions
● Applications and Languages: Java, Servlets, JSP, JavaScript, SQL, PL/SQL, PERL, XML, DHTML, Test Director, Bug DB. Oracle Application Framework (Enterprise Java J2EE, JDBC, BC4J), Oracle Workflows, and Oracle Database EDUCATION
1994 1999
2014 present
2015
Bachelors of Electrical and Computer Engineering (B.Sc), U niversity of Waterloo, Canada PMP (Candidate), Project Management Institute (PMI) Scrum Master, Scrum Alliance
EXPERIENCE
Sep 2010
present
Technical Business Analyst, G CS Health, Toronto
● Work closely with remote clients (medical practices, healthcare companies) to resolve technical and business issues under time pressure due to immediate billing needs and offer appropriate solutions
● Perform periodic software upgrades in response to customer suggestions for enhanced functionality
● Coordinate development with the offshore team, which involves delivery of code, code review and successful execution of business test cases, before hand off to the client Aug 2009
Mar 2010
Business Analyst, A ga Khan Development Network, Toronto
● Established business requirements(BRD) and authored process workflows for a recruitment system
● Liaised with the product team in making relevant design and development decisions (business flows) in active collaboration with the Project Managers for clients' requirements
● Collaborated with stakeholders (HR, recruiters, developers, host institutions) to analyze, communicate and validate business, functional and technical requirements
● Rolled out a management system for recruitment, placement, monitoring and evaluation Apr 2007 Apr
2008
Functional Analyst (LIMS), Harvard Center for Genetics, Boston
● Liaised between end users (scientific community) and (offshore) information systems staff to understand their customer service and business needs and developed system requirements
● Prepared functional design documents(FS)and report specifications while ensuring technical feasibility
● Developed system test plans, created training materials and executed training for end users to perform User Acceptance Testing (UAT)
● Functioned both as an individual contributor and team player within the reporting structure
● Followed project management lifecycle. Communicated project status and prepared project administrative materials throughout the course of daily activities and projects May 2006
Nov 2006
Oracle Applications Consultant, Bearingpoint, Philadelphia
● Architected the technical design (MD070) documents while reviewing the functional (MD050) design requirements
● Coordinated development efforts with an offshore team. Analyzed technical solutions, reviewed gap dependencies and developed extension components to Oracle Lease Management
● Developed detailed test plans (TE020) and participated in product maintenance and managed change requests logs
Dec 2000
May 2005
Software Engineer, Oracle Corporation (Financials,Customer Relations Management), Redwood City
● Architected the reconciliation process that interacted with other lease modules such as Oracle Collections and ERP business modules. Devised workflows to trigger request approvals and set up notifications
● Designed and developed Oracle Lease Management Front Office module utilizing both the OKX and Oracle Application Framework
● Created an XML schema driven test case generator in Java
● Developed a Java based extensible test harness to perform regression testing
● Created demos to illustrate software functionality Jan 2000 Nov
2000
Software Engineer, Emachines, Los Angeles
● Designed and maintained automated test suites for stress and regression testing of servers
● Developed test cases which simulate client server behavior verifying the performance and robustness of the Server
Sep 1997 Jan
1998
Web Designer and Support Engineer (Intern), Sybase, Waterloo
● Designed and managed a database hosted website (GUI) utilizing SQL statements and Java scripts
● Guided customers through correct procedures for resolving database corruption and licensing issues May 1996
May 1997
Software Engineer (Intern), Northern Telecom, Toronto
● Initiated a Design Specification for a high speed Digital Multiplex Network (DMS) enhancement
● Implemented an internet based archiving system to maintain ISO 9000 Quality Records
● Assessed feasibility of design approaches for the upgrade of an analog to digital interfacing switch VOLUNTEER
May 2011 present P roject Manager, Aga Khan Education Board, Toronto
● Lead and manage teams across Ontario, providing direction and strategic plan for the program
● Manage conflicts, budgets, resources, timelines and program evaluations through team feedback
● Organize professional development sessions and promote the program at multiple events
● Initiate processes to enhance the program quality while being adaptable to change Mar 2015 present M entor, FastTrak Canada, Mentorship Without Borders (Aga Khan Education Board)
● Provide knowledge, experience and perspective to mentees about their specific fields of interest
● Deliver skill building opportunities and Encourage self assessment, critical thinking and ongoing evaluation of the accomplishment of their career and academic goals Sep 2015 present M ember, Online Education Center (ELearning), Aga Khan Education Board
● Troubleshoot issues on the Learning management system that uses Trello for classroom project management
● Supporting Education Technology on a google apps platform based on student and faculty need Nov 2011 Sep2013 P rogram Facilitator ECD, Aga Khan Education Board, Toronto
● Responsible for informing, interacting and monitoring the development of children through monthly sessions with parents