Sales Customer Service

John Byrnes

*** ****** **., ***** ****, NJ *****

201-***-**** *********@*********.*** www.linkedin.com/in/jbyrnes61

Professional Summary

Solutions-driven procurement manager/director who consistently provides cost-effective solutions to complex purchasing and scheduling issues. Known for delivering excellent workable solutions because of expertise from both sides of the buying and selling transaction. Excellent communication and relationship building skills with internal and supply chain representatives, and known for making an immediate impact because of expertise in a variety of business situations and product lines. Successful in all aspects of negotiating and in building rapport with executives and all staff levels. Thrives in fast paced, high-expectation environments.

Core Competencies

All aspects of purchasing and buying

Negotiating cost-effective agreements

Creating and executing business plans

Diverse systems experience (JIT, ISO & MRP)

Cost reduction programs

Customer service and support

Innovative problem solving

Military & Commercial electronic components

Organizational strategy and positioning

Generating revenue in several types of businesses

Professional Experience

Azego Technology Services (US), Inc. – purchasing/operations manager – Oakland, NJ 2001 - Pres

A leading independent global distributor of semiconductors, electronic and electro-mechanical components, cables, and military/aerospace industrial components. Responsible for purchasing, production timing (JIT), negotiations and contracts with both customers and suppliers, plus all follow up tasks, such as receiving, shipping, invoicing and inventory management.

Utilized ERP software system

Responsible for A/P including payroll, 401K and various HR functions

Coordinated and led internal processes to gain ISO 9000 approval and recertification

Reduced overhead costs by 70% over the past several years by negotiating better agreements, moving facilities to a more cost-effective location, and providing services more efficiently

Managed inventory pricing and tracking

Slashed inventory and holding costs by 30% by working with customers to sell older goods

Jaco Electronics – Sr. Sales Representative – Wayne, NJ 2000 - 2001

A top ten franchised distributor for many of the world’s premier LCD and Embedded PC manufacturers.

Recruited as part of a team to create Jaco’s new International division.

Generated $2.5MM in new sales in 2001

Worked with the GM to develop strategies and procedures for generating new customers

Handled international customer base consisting of manufacturers and brokers

Developed new accounts and transitioned established customers to Jaco

Wyle Ginsbury Electronics – Strategic Accounts Manager – Wayne, NJ 1996 - 2000

One of the nation’s leading providers of specialized engineering, scientific and technical services to the Federal government and several commercial customers. Responsible for the distribution and acquisition of components for major international manufacturers including British Aerospace, Smiths Industries, Fokker-Elmo, and Indra.

Grew customer base that improved annual sales from $3MM to $8MM

Developed a partner strategy with clients resulting in win-win outcomes for all parties, assuring repeat business and strong customer loyalty

Sales increases led to the buyout by a larger company (Arrow)

Arrow electronics – Account Representative – Hauppauge, NY 1993 - 1996

A global provider of products, services and solutions to industrial and commercial users of electronic components.

Generated annual sales of $2MM by negotiating customer quotes and coordinating contracts for the sale and export of semiconductor components. Generated accurate sales projections with management team

Processed and maintained customer orders, including the reconciliation of product rejections

Materials Research Corporation – Purchasing Agent – Congers, NY 1990 - 1992

Company manufactured and supplied highly specialized semiconductor materials. Responsible for procuring components for the fabrication of specialized equipment utilized in the computer manufacturing industry.

Negotiated purchase agreements and implemented cost reduction program with several direct material suppliers through volume purchase agreements, standard pricing and/or regularly scheduled orders

These program savings resulted in 30% reduction in cost of goods

V Band Corporation – Senior Buyer – Yonkers, NY 1987 - 1990

Manufacturer of telephone systems for financial services industry.

Initiated large volume purchases of custom electronic components, saving 10-20% per item

Negotiated component agreements and initiated price reductions with several suppliers through large purchase contracts, developing standard cost models and scheduling regularly timed deliveries

Developed and implemented, as part of a 4-person Purchasing team along with other Operations and Manufacturing managers, a new MRP system that automated the replenishment of critical components

Coordinated the delivery schedules of key plastic and metal components to ensure timely delivery of finished goods

Worked closely with Engineering to optimize costs of various designs

Graner Corporation – Purchasing Agent – Port Chester, NY 1984 - 1987

Company was the buying division of Philips Worldwide, including medical, lighting, consumer electronics, etc. Responsible for procuring components for all Philips divisions.

Worked with traffic managers to provide most efficient scheduling and production

Consolidated common purchases within divisions & shipments to factory locations to ensure lowest cost

Education

IONA College, New Rochelle, NY, 1984

Bachelors of Business Administration with concentration in Production Management

Skills

Microsoft Excel, Word

Pentagon 2000 (ERP)

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