Customer Service Medical
Resume:
Mary Frances Collinsworth
*****B Kings Row
Houston, TX 77058
**************@*******.***
Summary
Certification
Experience
Extensive experience in supporting an enterprise computer environment. Accomplished background in the medical field. Outstanding customer service skills, as well as experience in clerical, reception and payroll. 10 key by touch.
CompTIA A+ Certification CE
Technology Aide
June 2013 to Present
Pearland ISD
1928 North Main
Pearland, TX 77581
Industry training and increasingly responsible experience with knowledge and skills in an enterprise information system
Ability to provide computer help desk support and technical training on hardware/software to end users
Documentation of help desk tickets/resolutions, and provided overall assistance in daily administration using the Eduphoria system
Outstanding ability to work with colleagues across the organization to receive support needed to accomplish the technical goals
Food Service Worker-Part Time
January 2013 to June 2013
Friendswood ISD (Aramark)
302 Laurel
Friendswood, TX 77546
Tolerance – capable of coping with a high work load and performing under stress without compromising quality of service
Maintained a high adherence to cooking standards
Exceptional ability to maintain cleanliness and hygiene of the surrounding areas
Emergency Room Ward Clerk
Mar 2006 - Mar 2008
Sid Peterson Regional Medical Center
551 Hill Country Drive
Kerrville, TX 78028
Exceptional fulfillment of Method of Transfers for critically ill patients to a trauma facility
Exceeded qualifications of terminology and medical coding within three months of receiving job training
Successfully handled all the necessary paperwork regarding the registration of patients
Admitting Clerk
Apr 2003 – Jan 2006
Memorial Hermann Baptist Hospital
3080 College Street
Beaumont, TX 77701
Excelled in customer service by always going that extra mile to answer any and all questions within the scope of HIPAA
Exceeded expectations from my supervisors about following up with patients from outpatient procedures
Education
Stephen F. Austin State University, Nacogdoches, TX 75965
Aug. 1981 – Dec. 1983
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