Customer Service Sales

Emily Merino

Sales Associate - Sterling Jewelers

Charlotte, NC

************@*****.*** - 424-***-****

Seeking a position where may utilize my skill set and acquired knowledge effectively. I'm looking for a chance to continue to build my knowledge base and I would like to join a team that will offer growth and advancement within the company.

WORK EXPERIENCE

Sales Associate

Sterling Jewelers - June 2014 to Present

• Achieved monthly and daily sales quotas and managed inventory daily

• Provide excellent customer service while entering credit applications

• Operated POS systems for customer approvals, credit limits and ship & receive repairs/merchandize

• Responsible for providing valuable product knowledge education to customers Schedule Coordinator/Recruiter

Mission Medstaff - June 2015 to February 2016

• Responsible for staffing needs for 30 clients on a daily basis

• Close communication between field employees, case managers and clients via face to face, email or phone

• Responsible for tracking the number of call outs, requested PTO and missed shifts

• Used various job boards to recruit qualified healthcare professionals to work in home health

• Responsible for interviewing, hiring, and coordinating job placements Collector/ Sales Associate

Don Roberto Jewelers - August 2013 to May 2014

• Responsible for collecting debt and maintaining quotas set by management

• Perform credit checks and reports to determine approval amount for customers

• Prepared documents for small claims court cases and represented company in court when collection attempts failed with a customer

• Negotiated down payments and monthly payments, product inventory, and made daily bank deposits

• Provided sales support to sales representatives according to business needs Assistant Buyer/Admin Clerk

Los Angeles Biomedical Research Institute - June 2008 to May 2013

• Creating and revised fillable forms in Adobe acrobat 9 and completed & expedited excel spread reports for check and balances of all PO's.

• Created invoices in Microsoft office while auditing for accuracy and completed purchase orders in a Point Purchasing system (data entry)

• Checked funds and authorizations using an operating system and ensured all orders were received in a timely manner

• Liaison between Doctors, departments and vendors and assisted the Assistant Vice President with special projects

• Tracked measurements for new buildings requiring new computers, desks and office supplies and compared prices between vendors

Computer Skills Microsoft Office 2010, Kronos, Jamis, EC Grants, Microsoft Excel, Word, Visio, PowerPoint, Outlook, Adobe Acrobat 9, POS, ERSP Systems

ADDITIONAL INFORMATION

Skills:

• Grants and Contract Administration and Purchasing

• Knowledgeable in credit collections

• Retail sales in a face to face customer service environment.

• Creative thinker who thrives in a fast paced environment

• Able to use leadership skills while working in a team oriented environment

Contact this candidate