High School Technical Support
Resume:
JOSEL D. LACABA
Brgy.*94 Calamba st.,Sampaloc,Manila
actnri@r.postjobfree.com
To be a part of the company that will enhance my skills as well as contribute the skills learned for the betterment of the company.
PHILIPPINE NATIONAL BANK JOB DESCRIPTION
Service Desk Analyst -Assist promptly of their calls and inquiries from branches
Pasay Main Branch -Response appropriate resolution for technical and functional
September 07, 2015 – Feb. 05, 2016 email issue
-Document problems and conversations to create a log that can be referenced by other technical and functional issue.
-Escalate complex incidents to second – level support personnel
SPI GLOBAL
Technical Support Representative -Provide technical and troubleshooting assistance related to Manila Branch computer hardware and software
October 03, 2014 – March 30, 2015 - Response appropriate information when it comes to After Sales inquiry and Bills inquiry.
CONVERGA ASIA
Payroll Analyst -Review and analyzed the payroll data and report for accuracy Legaspi Village, Makati and resolved discrepancies to ensure accurate posting to payroll February 2014- June 2014 records
ASABA Manufacturing Inc.
Quality Inspector -Devising and establishing company’s quality procedures,
LISP II, Calamba, Laguna standards and specifications
September 2005- June 2010 -Ensured that all products meet the standard quality before sending to the next process.
HAYAKAWA ELECTRONICS PHILS.
Quality Controller -Inspect, test, or measure materials being produced
CEZP, Rosario, Cavite -Read and understand blueprints and specifications
September 2003 – May 2005 -Ensured that quality with quantity meets the standard specifications before delivered to the customer.
PLDT
On-the-job Training -Performed structured cabling
Pasay Branch/Plant Facility Section -Performed testing Internet signal if the customer locations has a January 05,2012- April 04,2012 good quality signal
COLLEGE : AMA COMPUTER COLLEGE
Sta.Mesa, Manila
Bachelor of Science Information Technology
May 2012- Aug.2014
Cum laude
: AMA Computer Learning Center
Buendia,Pasay
Networking Telecommunication Technology
June 2010- April 2012
HIGH SCHOOL : PARACALE NATIONAL HIGH SCHOOL
Paracale, Camarines Norte
1996- 2000
Consistent Academic Awardee
ELEMENTARY : ANDRES SORIANO JR. MEMORIAL SCHOOL – LA SALLE
Aroroy, Masbate
1990- 1996
Consistent Academic Awardee
ISO 9000: 2000 AWARENESS COURSE April 04,2003
ASABA Manufacturing Inc.
LISP II Calamba, Laguna
BASIC UNDERWRITER’S TRAINING COURSE November 15-16, 2011
Beneficial Life Insurance Co.
Legaspi Village, Makati City
Date of Birth : January 12, 1983
Place of Birth : Aroroy, Masbate
Sex : Male
Status : Single
Religion : Roman Catholic
Citizenship : Filipino
Weight : 55 kgs.
Height : 5”6
Father : Salvador Lacaba
Mother : Benedicta Dalumpines
Has strong leadership skills
Flexible, has initiative, resourceful and very dynamic
Patient, highly organized and goal-oriented
Can work under pressure with minimum supervision
Able to work in a fast-paced environment
Proficient in computer applications (MS : Word, Excel, PowerPoint)
Knowledge in hardware and software troubleshooting
Knowledge in LAN connection
Structured cabling
MS. MARICHU AMORATO
oHead Registrar
oAMA COMPUTER COLLEGE
o714-8882/714-8881
MS. EUNICE ARRIESGADO
oSection Head – ITG/GSD
oPNB
o8916040 up to 70 local 5555
Contact this candidate