Customer Service Sales
Resume:
Professional Profile
Career Objective
To secure a position which will permit me to use my skills and other related knowledge acquired during experience to achieve upper management.
Personal Profile
Hardworking individual that is able to quickly grasp most concepts with the eagerness and willingness to learn and excel. Outgoing, friendly, very approachable, and charismatic personality.
Skills Summary
Hazmat Training
Carpentry
Construction
Customer Service
Organizational Management
Installation
Heavy Equipment
Security
Merchandising
Custodial Maintenance
Ergonomic Design
Supervisory Experience
Sales
Project Management
Delivery
Critical Thinking
Computer Knowledge
Inventory Management
Professional Experience
Dr. Pepper Snapple / Plano, TX 2015 –PRESENT
Territory Sales Rep
Merchandise products
Organizing Back Room
Build displays
Inventory Control
Maintain a safe environment
Work with Store Management
Scotts Miracle-Gro / Southfield, MI 2014 – Summer 2015
Seasonal Retail Merchandise
Merchandise products
Execute resets
Restocking shelves, racks, and displays
Repairing damaged items,
Relabeling products
Interact with Consumers and Sales Management
Conduct surveys
Maintain Profit & Loss Reports
Professional Experience (Continued, Page 2)
Legal Services, Southfield, MI 2011 – 2014
Investigator
Investigate, analyze and determine the extent of insurance liabilities
Determine loss of personal and property loss of damages
Interview accident victims
Coordinate therapy visits
Correspond with claimants to provide information
Liaison between victim and insurance company.
Bigger Than Life Entertainment, Las Vegas, NV 2010 – PRESENT
Creative Concept Developer
Marketing Ideas
Create Proposals
Brand Awareness
Sales Planning
Project Planning
ALS Consulting LLC, Southfield, MI 2009 – 2012
President/CEO
Developed new business concepts for other businesses
Generated sales leads for businesses
Conducted business needs analysis
Developed business slogans
Concierge of Detroit, Detroit, MI 2005 – 2010
Account Manager
Responsible for accommodating high profile clientele to include Nike, FedEx, Mike Tyson, LL Cool J, Stevie Wonder, Rick Ross, Bo Jackson, Kevin Hart, Will Downing, Corey Holcomb, Deray Davis, Martin Lawrence, and Rainbow Push
Booking Hotel Accommodations
Problem Solving
Customer Service
Record Keeping
Event Planning
Managing Schedules
Booking Venues
Coordinating Transportation
Professional Experience (Continued, Page 3)
City of Detroit Water & Sewage Department, Detroit, MI 1995 – 2009 (Retired)
Crew Leader
In charge of 8 men crew
Fixed water mains
Performed underground construction
Replaced water mains
Plumbing work
Repaired collapsed sewers
Customer Service
Responsible for cleaning waste and hazardous material.
Recycle and clean industrial fluid, management and reduction.
Hazardous and non hazardous transportation and disposal of environmental construction paint.
Education
HIGH SCHOOL DIPLOMA – 1990
WAYNE COUNTY COMMUNITY COLLEGE –2008 (POLITICAL SCIENCE)
CAMBRIDGE BUSINESS SCHOOL – 1990-1992 (BUSINESS)
Other Interests
Youth Mentorship
Helping the elderly
Volunteer Work
Political Campaigning
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