BONNIE WHALLIN
P.O. Box *** * Ephrata, PA ***** * 717-***-**** (cell) * ********@*******.***
PROFESSIONAL SUMMARY
Over 20 years managerial experience in various industries, the most recent being Human Services.
Proficient in the use and training of most Microsoft software programs including, but not limited to,
Word, Excel, Outlook and PowerPoint. Experience also includes Credit Management, Office
Management, Human Resource Management -- Training and Employee Development Manager,
Marketing Management and Direct Marketing (Inside Sales) Management. Extremely adept at
getting the job done efficiently and accurately by drawing from, and building, the team while
helping to develop the team’s talents.
CAREER HISTORY
The PAI Corporation, Lancaster, PA May 2006 - Present
Supervisor of Group Homes
Direct a staff
Ensure the residents get treated with dignity and respect
Support and guide to help them gain greater independence
Homewood Suites, Lancaster, PA June 2008-Present
Night Auditor
Responsible for doing the night audit, checking in late arrivals, Manager on Duty
Checked guests out in the early morning and
Maintained a secure environment for the guests during their sleeping hours.
SpringHill Suites, Hershey, PA June 2004-May 2007
Night Auditor
Responsible for doing the night audit, checking in late arrivals,
Checked guests out in the early morning and
Maintained a secure environment for the guests during their sleeping hours.
Vital Dimensions, Mount Joy, PA 2004-2007
Owner/President
Developed Strategic Business Plan
Set up coordination with local library for resources and computer lab
Created a business partnership with web design company
Developed seminars for employee training and development
HR Consulting
Corporate Express, Harrisburg, PA 2001--2003
Direct Marketing Manager 2002 – 2003
Managed six (6) Inside Sales Reps and their sales volume of $5 million.
Responsible for the local marketing efforts for entire Outside and Inside Sales Teams consisting of 26 representatives.
Marketing Proposal Specialist 2001 – 2002
Collaborated with all the Vice Presidents’ of Strategic Accounts throughout the Northeast United States (Florida to Maine)
Helped drive the marketing effort for our million dollar + customers.
Human Resource Manager for Central PA 2001
Helped the HR Director, North East to transition employees of 6 facilities to the Corporate Express payroll and benefits’ plans
Handled all HR responsibilities for these employees during the transition.
Human Resource Manager for US Office Products 1995-2001
EDUCATION
DeVry University
Bachelor of Science in Business Management
Major - Human Resource Management July 2014
Certified as a Mandt Systems Trainer December 2007
Passed the PA Real Estate Exam 2004
Human Resource Certification Institute
Received PHR (Professional in Human Resources) certification
National Education Center – Thompson Institute Campus, Harrisburg, PA 1980 – 1981
Certificate in Computer Science – practical application of five computer languages.
Shippensburg State College, Shippensburg, PA
Elementary Education with a major in science. Completed 3 years. Lack of finances.
PROFESSIONAL DEVELOPMENT
Legal Aspects of Human Resources Professional Selling Skills
The 13 Deadliest Sins of Communication D&B Market Spectrum
Controlled Substances and Alcohol Misuse Training The Mandt Systems
Course on OSHA Recordkeeping
Certificate of Completion in SHRM
(Society for Human Resources)Learning System
Red Cross CPR Certification & First Aid Certification
Process Procurement Management Training
E-Way E-commerce Training
REFERENCES
Andrea Leed
Former President, Eastern Branch of Corporate Express
850 Cortleigh Drive
York, PA 17402
Phone: 717-***-****
Ileane Hurwitz
Former Owner of Reliable Office Products
3852 N Sarayo Cir
Harrisburg, PA 17110-3643
Phone: 717-***-****
Kathy King
General Manager of SpringHill Suites
115 Museum Drive
Hershey, PA 17033
Phone: 717-***-****
Jeff Lichliter
General Manager of Homewood Suites
200 Granite Run Drive
Lancaster, PA 17601
Phone: 717-***-****