Customer Service Administrative Assistant

TAKEYA WILLIAMS

** ******** **. ********* *.Y ***50 631-***-**** or 516-***-****

***********@***.***

Objective

Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.

Education

General Equivalency Diploma August 2013 Micropower Institute

Skills & Abilities

Well-versed in operating cash registers and adding machines

Computer literate in Microsoft word

Strong verbal communication skills

Skilled in accepting checks and other forms of payment

Qualified to count and balance cash drawers

Exhibit Excellent problem solving skills when dealing with customers in person,via

e mail or telephone.

Experience

Administrative Assistant (Jeanne Beckman PC) (5/15/2015 - 7/15/2015) Temp

My key responsibilities were to update records, file, and label organize and respond to request for files. Greet clients, answer phones,take messages and set appointments.

Customer Service (HONEY BAKED HAM) (11/21/2013 – 11/21/2014) Seasonal

My key responsibilities were to enter transactions in the cash register and provide

customers with the total bill also resolve customer complaints in a proactive manner.

Daycare Provider (Self-Employed) (9/1/2011 - 8/30/2012)

My key responsibilities were to plan and implement a program to care for

young children. I was respectful of the children and parents, and ensured that equipment and facilities are clean, safe and well maintained.

Telemarketer (Cert Centric) (3/12/2007 - 6/1/2007)

My key responsibilities at this job was to process customers orders ' call prospective customers in designated market areas and follow up with customers to assure satisfaction.

Cashier (Bj's wholesale club) (9/1/2002 - 12/30/2002)

My key responsibilities at this job was to enter transactions into cash register. to direct customers to correct department.

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