Customer Service Real Estate

SAMUEL CHAI

No ** Jalan **/***, H/P: +****- ***1381

Taman Dahlia Cheras, Email: *************@*****.***

WP Kuala Lumpur 56000. Skype:samchai888999

EDUCATION 2007, SPM, SMK Ideal Heights

WORK

EXPERIENCE

Mar 2013 - Dec 2015 Customer Service & Marketing

Position Level : Senior Executive in

Monaco1 International Inc.,

Conduct gaming promotion and perform follow up actions

Coordinate with other departments to ensure projects run smoothly

Deal directly with customers either by telephone or face to face(b2b/b2c)

Set up new customer accounts process orders, forms, applications

Provide feedback on the efficiency of the customer service process

Jan 2011 - Jan 2013 Real Estate Negotiator

Position Level : Senior Negotiator in

Regahome Realty

Successfully guided homebuyers and sellers through the sale and purchase of properties.

Generated lists of properties that were compatible with buyers' needs and financial resources.

Coordinated property closings, overseeing signing of documents and disbursement of funds.

ADDITIONAL

EXPERIENCES

Jan 2008 - Dec 2010 Education Consultant

Position Level : Marketing Supervisor in

Pusat Bahasa Titian Jaya(KL) Sdn.Bhd

To counsel and provide advice, guidance and information on admissions/enrolment requirement and related issue to prospective and existing student on courses offered by the education institution

Participating in the educational workshops, committees, and conferences as well as instructing the school's official in matter of educational programs

Maintaining the excellent relationship with the students, staff, and parents

Accountable for student enrollment statistic report (monthly) as well reviewing budget accordingly.

SUMMARY OF

SKILLS

Excellent leadership quality and good interpersonal skills

Ability to research in any particular area and having an analytical approach

influencing and negotiation skills

creativity and imagination

teamwork

REFERENCES Monaco1 International Inc.,(Philippine)

Unit 2601, PBcom Tower, 6795 Ayala Ave.Cor.V.A

Rufino St. Makati City,Metro Manila, Philippine.

Contact Number : 822-1942

Regahome Realty K.L.(Malaysia)

No.19-1 Lorong 6A/91,Taman Shamelin Perkasa,56100 Kuala Lumpur .

Contact Number :03-92006100

Pusat Bahasa Titian Jaya (KL) Sdn.bhd (Malaysia)

No1-C (3rd floor) Jalan Jejaka 9, Taman Maluri 55100

Cheras.

Contact Number : 03-92814168

LANGUAGES English, Malay, Mandarin, Cantonese

NATIONALITY Malaysian

COMPUTER

SKILLS Microsoft Office Applications

Word, Excel, PowerPoint

HOBBIES Reading, Jogging, swimming, gym

REASON FOR LEAVING :Contract ended

AVAILABILITY

PERIOD Immediately

EXPECTED SALARY PHP 80,000.00 per month

Contact this candidate