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Customer Service Health

Location:
Chicago, IL
Posted:
February 22, 2016

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Resume:

John R. DiMaggio

*** ****** **** ********@*****.***

Beecher, IL 60401 708-***-****

OBJECTIVE

To use my communication, interpersonal, and customer service skills to earn a sales position within your company.

EDUCATION

Logan College of Chiropractic January 2009- April 2013

1851 Schoettler Rd, Chesterfield, MO 63017

Doctor of Chiropractic

Logan University July 2011- August 2013

1851 Schoettler Rd, Chesterfield, MO 63017

Master of Science, Sport Science and Rehabilitation

University of Illinois September 2007- December 2009

901 West Illinois Street, Urbana, IL 61801

Bachelor of Science, Kinesiology

Techniques: Diversified – 150 hours, Graston – 45 hours, Active Release Technique (spine) – 45 hours

Cox-Flexion-Distraction – 45 hours

Continuing Education: Low Back Pain Diagnosis and Treatment 2011

Selective Functional Movement Assessment 2014

Rocktape (Myofascial Taping) 2014

Fascial Distortion Model (Part I & II) 2015

Licensure or Certifications:

State of Oklahoma License Expires 6/30/2016 #4176

NPI Number 156*******

CPR 2016

National Boards

Part I, II, III, IV & PT 2012

PROFESSIONAL EXPERIENCE

Tulsa Spine and Rehab, Tulsa, Oklahoma November 2014-Present

Doctor of Chiropractic

●Provided chiropractic care and active rehabilitation to general public, collegiate athletes(TU/ORU), professional golfers, and professional soccer players.

●Official Chiropractor of the USL Tulsa Roughnecks.

●Emphasized treatment and management of soft tissue injury in conjunction with traditional chiropractic care and exercise based rehab to address biomechanical compensation and weakness in postural stabilizers.

John R. DiMaggio, resume-page 2

●Performed chiropractic examinations including orthopedic testing, functional movement assessment and x-ray examination when medically necessary.

●Provide treatment for patients with a variety of musculoskeletal health issues including, but not limited to: low back pain, neck pain, radicular neck and back pain, sprain/strain, plantar fasciitis, lateral epicondylitis, posterior tibial tenosynovitis, headaches, and temporomandibular dysfunction.

●Used soft tissue techniques to restore mobility and improve function to patients.

●Documented all visits in SOAP format. Utilizing electronic health records. (Chirotouch)

●Performed regular marketing activities via injury screenings and informational meetings, and health fairs.

●Educated patients with basic health and wellness tips and home care instructions to supplement office visits.

●Employed a goal-oriented treatment strategy to improve patient compliance and motivation.

Rejuvenate Mind Body Wellness Center, Lee’s Summit, MO November 2013-July 2014

Doctor of Chiropractic

●Provided chiropractic care and therapeutic modalities to the general public.

●Performed chiropractic examinations including orthopedic testing, vital signs, and x-ray examination when medically necessary.

●Provide treatment for patients with a variety of health issues including: sprain/strain, plantar fasciitis, lateral epicondylitis, posterior tibial tenosynovitis, headaches, and temporomandibular dysfunction.

●Utilized soft tissue treatments as an adjunct to the adjustment, thus facilitating muscular repair and mobility.

●Used myofascial release techniques to restore mobility and function to patients with loss of Range of Motion and sprain/strain injuries.

●Documented all visits in SOAP format. Currently transitioning to Electronic Health Records.

●Performed regular marketing activities via screenings and informational meetings.

●Taught patients basic health and wellness tips and stretches to supplement office visits with at home care.

Logan College of Chiropractic, Chesterfield, MO 2012-2013

Senior Intern, Montgomery Health Center

●Provide chiropractic care to students, students’ families, and the general public.

●Performed chiropractic treatment and soft tissue therapies on collegiate athletes with trips to the University of Missouri Campus.

●Served over twenty patients including eleven new patients.

●Provide treatment for patients with a variety of health issues including: sprain/strain, plantar fasciitis, lateral epicondylitis, posterior tibial tenosynovitis, headaches, and temporomandibular dysfunction.

●Initiated care for a wide range of age groups from 2-60 years old.

●Performed a variety of adjusting techniques including different physiotherapy modalities and active patient rehabilitation.

●Recorded daily paperwork that involved assessing the needs of the patient during visits and documenting through SOAP notes.

●Completed a variety of tasks relating to interpretation of films, x-ray marking, and attending radiology conferences for the reading of films.

●Execute proper scheduling procedures of incoming patients and perform physical examinations.

●Conduct proper patient history consultations.

●Design, coordinate, and perform treatment plans involving physiotherapy, rehabilitation, and chiropractic adjustments and relaying such information to the patient during a Report of Findings.

John R. DiMaggio, resume-page 3

St. Patrick’s Center & Adult Rehabilitation Center, St. Louis, MO 2011-2013

Senior Intern

●Provided care for underprivileged citizens of St. Louis and surrounding areas.

●Performed complete physicals, regional exams, and report of findings.

●Provided treatment via Diversified and Cox Flexion Distraction.

●Performed passive and active modalities including, but not limited to: Interferential Stimulation, Therapeutic Ultrasound and Myofascial Release.

ADDITIONAL WORK EXPERIENCE

FedEx, Champaign-Urbana, IL 2008-2009

Package Handler

University of Illinois Carpool, Reception 2009-2010

Flossmoor Country Club, Flossmoor, IL 2004-2007

Bag Room Attendant (seasonal & summer)

PROFESSIONAL ORGANIZATIONS

American Chiropractic Association

Oklahoma Chiropractic Association

Jingle Bell Run Committee Member

Tulsa Young Professionals Group

MARKETING/OTHER SKILLS

●Well developed interpersonal and relationship building skills.

●The ability to communicate effectively and directly.

●Engaging patients and relating the cause of their pain to them in an understandable manner.

COMMUNITY SERVICE

●Working at BioFreeze tent for University City Track Meets (2012)

●Myrtle Hilliard Davis Community Health Fair (2013)

●Martin Luther King Day Health Fair (2014)

●Committee member, volunteer, and participant for the 2015 Arthritis Foundation Jingle Bell walk/run.

●Free, monthly, injury assessments at Runner’s World

References available upon request



Contact this candidate