Customer Service Sales
Resume:
JESSICA LEAL
HOUSTON, TX ****3
***************@*****.***
Career Objectives
I am looking for a company to show my skills to and that i can advance with in company. Summary of Qualifications
I have all in all many years of acct payable, and acct rec experance. I have total of 9 years in high colloctions 9 for coustomer serivce and 3 for mortage processing and loan officer.Also speak both Spanish and English Work History
Star Furniture Company, Houston, Texas
Collections/Accounting Jul 15, 2015 - Jan 29, 2016 In house collections for major furniture company to help resolve issue by refinancing there loans to catch up, file law suits on fraud accounts, skip trace to find people who moved and cant find.Made inbound calls out to collect for account, and took outbound calls for accounting depart. Dcmr washers and Dryers, HOUSTON, Texas
Advertising/Sales/Marketing/account res Jan 14, 2012 - Aug 14, 2014 I posted all machines on different websites to advertise and sell such as craigslist, facebook, and many other appliance websites. I also handeld and took all calls for customers calling in to purcahse and i walked floor with coustomer and made final sale. Also handled all forms of paymets such as paymal, and cash..Marketing, adversting, and sales played a big part in this job.
ACS Commercial Solution, Houston, Texas
Customer Service Dec 01, 2009 - Dec 23, 2011
Interacted with customers to provide information in response to inquiries about products and services. Resolved customer complaints.
Handles heavy call voulme of calls, and took important information from coustomer including ss numbers, and banking information.
Williams cohan and Gray, Houston, Texas
Account payable/acct re Feb 20, 2009 - Nov 20, 2009 Handels many calls from our clients to take payments and make paymets to our clients, and coustomers..Fileing, and also marketing to find new clients by making some outbound calls to major company to get there business Texas Trust Mortgage, Richmond, Texas
Loan Officer/ Relator Sep 20, 2005 - Nov 20, 2008
Started off making calls to homes in trying to help refienace there home, then after 3 months i stared builing own clients and no longer needed to make calls, and from there handles faxing to diffant banks in quotes for appovals of applacations, and handles private information such as tax papers, ssi nums, and banking info..also showed homes to coustomers and did my own processing.
LTD Financial Service, Houston, Texas
Collections/Customer Service Jan 16, 2003 - Mar 04, 2005 Contacted customers by phone to collect overdue accounts. Negotiated payment terms for overdue accounts.
Education
American Academy
High School Diploma/GED
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