Manager Continuous Improvement

Jay Hetzler

**** – ***th St W Taylor Ridge, IL **284

563-***-**** **********@*****.***

Professional Profile:

High-energy self-starter with the ability to manage employees, multi-task and accomplish goals in a fast paced environment.

Ability to train and drive all lean tools to get results

Ability to prioritize work and meet or exceed deadlines

Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

Education:

Muscatine High School May 1980

Additional Skills/Professional Development:

Clinton Community Collage – Clinton, Iowa September 2007

Auto CAD Course

Muscatine Community Collage – Muscatine, Iowa

Computer Courses May 1993

Work Experience:

PSC Industries – Muscatine, IA April 2012 – December 2015

General Manager

Manage all phases of the plants operation system including

oSafety, Quality, Delivery and Cost

Increase inventory turns for raw and finished good

Drive lean principles to reduce staffing needs

Oversee new product launch projects with customer

Warehouse management to insured 100% on-time delivery of all products

The HON Company – Muscatine, Iowa March 2010 – August 2011

Focus Factory Manager

Develop plans and implemented strategic initiatives to support HON’s Oak Laminate Fabrication and Flat-pack departments (125 members).

Managing daily improvement through the use of lean tools.

Develop and execute action plans to deliver annual results for Safety, Quality, Delivery and Cost.

Engage and develop members

The HON Company – Muscatine, Iowa April 2003 – March 2010

Rapid Continuous Improvement Manager

Develop and Implement Lean Processes and tools at all levels of the business

oTrain Value Stream Mapping, Standard Work, 5S, 3P (Production Preparation Process), TPM (Total Productive Maintenance), Set-up Reduction and Problem Solving

Facilitate, participate and lead 500+ Shop floor and Administrative Rapid Continuous Improvement events

Determine goals, promote and track event metrics

Conduct lean training for all the members

Conduct lean assessment (similar to Shingo plant visit) audits for the HNI plants

Iowa Recognition for Performance Excellence Examiner

Shingo Examiner

Green and Black Belt trained

The HON Company – Muscatine, Iowa May 2000 – April 2003

Lean Manufacturing Consultant

Develop goals for assigned plants, help develop teams need to reach goals

Coach teams to meet or exceed target goals

Follow up with plants to ensure improvements are sustained

Track results and present to upper management

The HON Company – Muscatine, Iowa October 1995 – May 2000

Rapid Continuous Improvement Manager

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