Andrew J. Dorn

**** *. ***** ***

Chicago, IL ***45

773-***-****, actndx@r.postjobfree.com

Objective

Dedicated and motivated professional looking to utilize my interpersonal, organization, and problem solving skills in the IT field.

Education

Eastern Illinois University-- Bachelor of Science in Business

Major: Administrative Information Systems

Experience

Sales Representative/Technician, The Scotts Company Buffalo Grove, IL

2011-Present

Trained and instructed new hires on our programming system

Team lead on a multitude of projects

Designed training material to help coworkers better utilize software

Onsite troubleshooter of technology based problems.

Instructed coworkers, with minimal to no computer experience, on technology based information.

Integrated different sales strategies in order to sell to a wide variety of customers

Independent Contractor – Family Flooring Center

2008-2011

Market Sales Coordinator, Spectrum Brands

2007-2008

Utilized previous years sales’, profit margins, and forecasting to demonstrate earning potential

Delegated and trained employees of the day-to-day operations

Demonstrated a strong Conflict Management and Resolution ability

Consulted with multiple levels within the corporation of clients

Sales Representative, Oldcastle

2005-2006

Researched, evaluated, and selected sales strategies to maximize sales.

Organized team projects to build product illustration displays

Mapped out product placement for the year based on previous years sales and forecast models

Designed and ran promotional events with clients

Certifications

Computer Skills Awards

Volunteer Work History

Comptia A+

Proficient in Microsoft Office, Windows, and Photoshop

Spectrum Brands “Innovative Idea Award” 2008

Edgebrook Elementary School Tech-Committee, Chicago

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