Rupa Balachandran
***** ****** ****** ***** **,Concord NC Phone:- 650-***-****
Email: ******@*****.***
PROFILE
* ***** ** ********** ** IT with emphasis on Software Testing to identify the correctness, completeness, and quality of developed Computer Software
Certified Scrum Master
Participated in end-to-end software development life cycle in both agile and waterfall methodologies
Experience in Functional Testing, Smoke Testing, Regression Testing and UAT
In-depth software testing exposure of Stand-alone and Web Based applications
Extensive Knowledge of tools like HP Quality Center, JIRA
Involved in testing activities in both Waterfall & Agile methodologies
Exposure to tools like SOAP UI
Good knowledge in Testing Life Cycle: Requirements Understanding, Test Planning, Developing Test cases, Testing, Defect creation and triaging.
Experience in Functionality Testing, End to End system Testing, Integration testing, Regression Testing, Smoke Testing and Sanity Testing.
Experience in mapping test cases to requirements (BRD’s) for traceability purposes
Experience in spring planning activities and in working with multiple sprints
Participated in Defect Management process – Logging, Retesting and tracking Defects until closure.
Performed backend data validation/testing using SQL queries to validate the completeness, integrity and accuracy of data.
Experienced in working with business analysts, development groups in analyzing business specifications and also working with other testers to resolve technical and end-user issues.
Strong communication and interpersonal & problem solving skills in client interactions, business analysis, requirements elicitation.
Technical Summary
Testing
Manual testing, Automatic Testing, Functional and Non-functional, Regression and defect life cycle,
Defect Tracking & Test Management Tools
Quality center, Jira, Selenium
Operating System
Windows2000, Windows XP, Windows7
Database Languages
SQL, Robo Mongo
SDLC Methodologies
Waterfall & Agile
WORK EXPERIENCE
ChristianSteven Software (January 2014 – Current)
QA Analyst
Certified Scrum Master
Extensive experience in preparing test cases for various user stories
Experience in functional, regression and UAT of specific products helping customers
In-depth experience in automated testing using Selenium
Experience in preparing Stories for the backlog and in sprint planning activities (as part of agile development life cycle)
Experience in conducting performance tests using Jmeter
Responsible for end to end QA process for sprint
Hands on Quick Test pro experience
Extensive work experience in Jira for life cycle management
Excellent knowledge of SQL
Extensive end to end software development Life cycle in both Agile and Waterfall.
Participated in Test Plan Creation, Test Data Creation and Regression Testing, Functional testing and User Acceptance testing
Softek Information Inc (July 2010 to Dec 2013)
Quality Assurance Engineer
Participated & involved in Requirements Gathering
Writing test scenarios and test scripts for functional testing, regression testing and UAT
Created manual test Cases
Maintained Requirements (to test cases) Traceability Matrix
Executed the test cases and entered defects in Jira
Performed Regression Testing of the application to certify the changes made.
Performed Browser testing for the application using different versions of IE, Fire Fox, Chrome, Safari.
Participated in Test Plan Creation, Test Data Creation and Regression Testing, Functional testing and User Acceptance testing
Executed SQL Scripts as necessary using tools like Toad
Prepared and published Sprint Status Reports, Release Status Reports & Test Summary Reports
Byte Consulting (November 2005-August 2007)
Recruiter (Volunteer)
• Determine the applicant requirement for various client jobs by carefully studying the job description and qualification required for the job
Analyze candidate resume for respective job position, setting and conducting the interviews.
• Prepare various paperwork such as applicant forms and contracts with other organization.
• Look for various job opportunities for the prospective candidate
Proton Web Limited (Dec 2004 – April 2005)
Assistant Manager
Worked as sales manager working with various healthcare providers (Hospitals) to adopt and utilize software solutions.
Worked as Functional Analyst for multiple clients with in domains like insurance.
Responsibilities include client interaction, gap analysis, functional analysis, requirements documentation, high level testing, functional designs
Responsible for reporting within the division for monthly and yearly revenue reporting purposes
Recruited the team members for various functions within project teams (functional) as well as administrative recruiting support for HR functions.
Part of the team that prepares resource utilization, chargeability reports, earn-burn ratio etc
Monitored and increased customer satisfaction levels by developing and executing improvement programs with the management
Created flow charts, functional presentations for internal as well as external customers
EDUCATION
MBA from Symbiosis Institute of Management Studies, Pune, India